Barrel Brothers Brewing Kitchen & Cocktails — Restaurant in Windsor

this is a help yourself place. 2 points - I am tech savvy, and I am VERY sympathetic to the current work climate and staffing challenges. That said - you are responsible to get give them your card. to keep track of a card to dispense beer. if you haven't done this before and forget your card, everyone else that ours a beer from that tap is on your tab. yes- it's stupid and annoying. I know I'm a Boomer, but regardless - this is not cool. you have to go get your own beer/beverage each time you want one from an automatic dispenser. Food - you have to scan the QR code and get on the online app and spend the time and effort to familiarize yourself with the order app and order your own food. Came in a reasonable amount of normal restaurant time. Food was good. the people that were on staff were engaging and friendly but their role was minimal at best. sooooo - guess what pops up when you go to cash out?!?! Tip 15%, 18%, 20%!!!! now - I feel for those people working, but seriously?!?! I did all the work. And paid for other drinks due to a rookie mistake. Annoying, but I am actually lucky enough to afford it. Seems like better use could be made of the wonderful tech tools we have, and still be much more engaging and...

First time here today. Place wasn't busy at all, probably less than 15 people when I headed inside. The employee working the register was rude and standoffish towards me which was rather odd. Upon arriving, he was closing out another customer, understandable that I wouldn't have his full attention. When he was done with said customer, I asked about how the place worked and how to purchase beer, he ignored my question and asked to see ID. Ok.... ID provided, he muttered simple instructions, "you get this card, use it to pour beer", gave me my card, table number and that was it. I poured my self a beer and what happened next really ticked me off.. Another customer came in and asked the same exact question, but got a different treatment and explanation.. He walked them over to the taps, showed them how to use the card, pour the beer, and offered them a complimentary taster.. Totally different attitude and hospitality than the one I received. I would have liked to taste other beers but his demeanor towards me just really ruined the experience, I poured less than 16 oz and it was close to $6.00 so definitely not cheap. Beer was ok, kind of warm. Probably won't...

I LOVE this place! The food is delicious & they have a large selection of drink options. Not only do they offer many craft beers, they also have hard ciders, cocktails, Mocktails & alcohol free options such as juice, soda, water, etc… At first I wasn’t sure how I felt about the self-serve model for drinks but I actually really enjoy it & have even created my own creations by mixing cocktails with hard seltzers. Food is wonderful & they rotate specials. Customer service is 90+ % great. I only gave 4 out of 5 for service because I had 2 or 3 experiences where the employees were rude. However, that was VERY early on (when they had just opened) & my experiences since then have been amazing. I’m assuming they ironed out the problems. Atmosphere is great! I love the outdoor seating & indoor is nice too. Definitely recommend going for a visit. Don’t miss out on: the smash burger, beef satay, yuca fries, cubano sandwich, & definitely try the Mac & cheese that is served with fresh arugula on top! An addition I would never have thought of but is genius as it cuts the spice in the cheeses & adds an element of...