As both dog and wine lovers, my husband and I were happy to discover your wine and tasting room shortly after moving to California last year. We’ve eagerly brought family and friends to Mutt Lynch and have enjoyed warm hospitality there.
Until recently.
My friend from Illinois and I visited the tasting room mid afternoon on Sunday, April 6. While exchanging pleasantries with the salesperson, we found we had all lived in the same area of Illinois. At this point, the salesperson asked my friend whether she’s Jewish. Taken by surprise, my friend replied that she was. The salesperson then went on to tell an account of having had an encounter with rude people at a grocery store in Illinois and later being told it was because they were Jewish. She then said she was probably “going to hell” for telling this story.
My friend and I were, frankly, dumbfounded by the entire exchange. And you can imagine how embarrassed I was for my friend to have experienced that at a place I told her she would love, given her obsession with dogs.
The fact that A) the salesperson asked whether my friend was Jewish and then B) proceeded to tell a story that slandered Jews was offensive and unacceptable.
As a result, I no longer consider Mutt Lynch to be a safe space to bring friends and family. Given the past business we’ve spent at ML, I’m saddened to realize the salesperson is actually the owner.
I’ve reached out twice to the company with my concerns and received no response. I’ll be taking my...
Read moreDisappointing to say the least. I went in predisposed to join their wine club as I had read about it on their website. I thought the concept and charitable nature was highly appealing. We had set up a wine and chocolate pairing for 2 pm . We could tell early in the day we would need to push back and called to see if we could move to 4. " no problem, we'll let the tasting staff know " . When we showed up we were told " we'll, we were expecting you at 2 so nothing is set up. We told the older lady working that we had called but sorry for any inconvenience. She set up the tasting and left us on our own at that point. Zero descriptions on the wine and nothing remotely resembling even casual conversation. Absolutely disinterested would describe it best. I had read a previous review which was similar to our experience and had discounted that as an outlying event....
Read moreNot impressed with the handling of a Futures order from March 2020 that was supposed to ship October 2020. Totally understand what Covid has done to supply chains and not complaining about that. But the total lack of communication about any delays is really unacceptable. Have asked for a status multiple times and have now asked for order to be cancelled and CC refunded. Still no response. Will dispute charge with CC company. Maybe this is the only way to get a response.
Update: Was able to contact Brenda and she issued a refund. FWIW, we did enjoy her wines that we tasted...
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