Honestly, I'm not sure why this Wendy's doesn't have better reviews. I've never had a bad experience here and the whole time that I've lived in Winfield and I've lived here all my life. Staff has always been at least cordial if not friendly and my food is always hot and fresh. Not only that, but they are incredibly quick. I would say Wendy's in Winfield is the best pick for a fast food chain. If you need something quick and you expect the decency of getting at least a greeting and thank you from a drive-thru worker. That's something that I don't always get at McDonald's and Sonic, although always fresh food, is pretty slow.
The staff today at around 3:45 pm when they served me did amazing on customer service and I was surprised at such a slow point for food sales in the day that the friends were...
Read moreOn Tuesday, there were no lettuce or tomatoes. On Wednesday, I placed a $31 order for 4 sandwiches. Got home and the Dave's Double (lettuce, tomato, onion, mayo and NO CHEESE) had CHEESE. The patties were thin, cooked to a crisp--- they substituted overcooked kids burger patties. I called. Gabriel said he would replace the meal on Friday, but the crew refused to. I have had far too many issues over the past year and will not spend another penny in the Winfield Wendy's. A $31 order has cost this store a lifelong customer (who spends $30-ish per meal). (Correction: spent). I will use my platform to deter others from dining here as well. The only workaround for the rest of you would be to dine in. The only thing worse than the customer service was my Dave's...
Read moreMe and my family went to Wendy's yesterday (and we go to Wendy's all the time here in Winfield ) i'm always really polite . and the first thing I ask before I even order my food is can they make my fries and burger out of the grease and off of the grill there is a manager that just came down here from Wichita he's an older Spanish guy he's very rude his customer service is nasty I asked before ordering may I have my food made to order and he gave me the nastiest attitude and ignored and proceeded to hand me out cold food I gave it back and asked him may I please have my food fresh he took the food back made the fries and a nuggets fresh and through the burger back in there the way that it was when I asked him why would he do that he yelled at me and...
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