Jimmy John's — Restaurant in Winston-Salem

Edit: The GM got in touch with us, he was able to get our order fixed for us and we went today to pick it up. The manager was amazing and so was the guy who prepared our sandwiches today. He prepared them perfectly and was super nice. We will definitely be coming back. Thank you Jonestown jimmy johns for being the best around.

Went there yesterday and order 3 #9 giants was so excited because we love jimmy johns till we arrived home and noticed that all 3 of our subs were extremely oily and sloppy. The top buns were all broken apart from the bottom buns. We have never received such slop from the Jonestown location until now. Our kids and us couldn’t even eat our subs. I am overly disappointed in jimmy johns and will not be choosing them to cater my sons birthday party. Total waste of $50+. I wish I got the guys name that made our subs but unfortunately I did not. We went on August 16th...

I personally thought the service was horrible. I went into the shop and the manager a black individual who acknowledged his name as Amir on this 6th day of September at 1 pm 2024 was extremely rude and his associate was worse. I had a problem with my order and the associate not sure of his name was laughing and snickering and making rude remarks while Amir encouraged the escalation of the situation. I left the shop angry and upset while Amir and his associate partner continued to laugh ignoring the supposed freaky fast customer service first brand completely in the garbage can. The associate who seemed like something out of Deliverance was even worse. Owner you should get some surveillance and watch how your store is being run in your...

I always love Jimmy Johns. Today I had an extra special experience at this location. I'm in from out of town and sought out a Jimmy John's for a keto friendly unwich (love Jimmy John's for this option!!) And I happened upon them while the power was out. They still happily provided services- minus soda fountain options. Huzzah! Sandwiches can still be made in the dark! Yet another reason to love JJ! Also, many of my home locations no longer provide sprouts as a topping option which originally came on my favorite Beach Club. To my joy, this...