Subway — Restaurant in Winter Park

Horrible customer service and veggies look old. Went by to grab a sandwich and Justin was the guy on duty. He saw me walk in and straight up walked to the back having me wait for a few minutes. Then he comes out and says hold on while he finishes a couple text messages to whoever saying “this guy”. Then when he finally decides to get off his phone he looks at me and asks if I’m ready to order like I haven’t been waiting over 5 minutes with no one else in line. I ask if I could have a sandwich with pepperoni salami and turkey and he says no. I ask if I could have the BMT and switch ham for turkey and just get a up charge and he says no once again. I ask him how can I get this sandwich and he responses with “you can do a custom sandwich”. I ask him how much would this be and he says “ I don’t know”. I respond with “well can you ring it up to find out?”. This man rolls his eyes and makes a smirk. He goes rings it up to come up with $15…. I say forget it and let me get the 5 meat sandwich without ham or roast beef (since I noticed it had the meats I wanted)..and he says “are you serious man?” Like he’s upset I made him ring it up in the first place… he then makes my sandwich and at the end says you only saved .50 cents (which I actually saved close to $2 but who’s counting) and I just say thank you and walk away. Clearly customer service isn’t a top priority in this location and with how they treat their products and customers…I would highly recommend fire house sub or Publix subs right...

werent looking for any trouble. We went in and ask if we could get more sauces and the lady name Mari (thats what she said her name was), was talking to a guy, was giving us the sassiest tone and attitude. Like she was saying “i put the sauce in there” slamming her hand aggressively on the table saying “what sauce do you want” and “your receipt says more, more is 4 pumps” grabbing the receipt and aggressively and pointing the receipt showing it to us in a very sassy and annoyed tone. Then she started to talk to the man right next to her in spanish and shaking her head. So we know they were talking shit about us. So instantly my girlfriend ask if we were asking for too much. And she didnt say anything to us. So i repeated the question to her as well, no response. Like we just wanted more sauce and is willing to pay for more if it cost more. Then we said that we were just asking for more sauce and why she was giving us attitude. And they were basically telling us to leave by saying have a nice day. Ask for her name and she said Mari in the most rudest way. Like i never do reviews but this one, this was absurd. We justing...

I love Subway in general and have been visiting this one the most due to its location. Interestingly enough I find that the best employees there are the young ones. I have been served most frequently by one that always has very colorful hair. She is always pleasant and efficient. I could tell that she is there to work and take care of the customers and not slack off. I finally made sure to look at her name tag the last time I was there, Brianna. During this crazy times with the virus worry going on, I went in there and noticed that she was still her usual pleasant and efficient self. I was so glad to see this. It is rare to find young people take their jobs seriously these days and this young lady for sure is the opposite of that. Kudos to...