Never stopping here again. I had a coupon which I confirmed with the girl working Wednesday 12/22/21 around 7pm CST if the coupon would work. So I ordered a cali fresh sub. The store did not have avocado or the mozzarella, so I just settled for turkey with up-charge for bacon. I got to the checkout counter and the blonde girl working there hd some issues scanning the coupon, she may have been new which was fine.
The other girl who started my order came over to look and simply said ‘the coupon isn’t working’. I then took a second to see if it was just that coupon because my friend had just ordered with a coupon a couple minutes earlier. It wasn’t worth the effort so I went to pay with a gift card I had on the subway app, after which the girl told me ‘we don’t take that app here’. So I settled to overpay after specifically checking beforehand. There were no signs indicating anything was out of stock and no sign indicating gift cards or app payments were not accepted. Would appreciate some transparency here and will stop at other gas stations on...
Read moreWish I could give zero stars women who made my sandwich and took my order was amazing women who checked me out charges a foot long bmt half with bacon for 15 dollars wife said that's not right old women got very rude and started yelling younger women who made the sandwich had to correct it and just charge whole foot long for bacon which is fine till the old nasty women goes "oh that's 3 dollars you saved wow" moving her fingers an older gentalmen stormed out behind us at this women's attude it was quiet sad how friendly and nice the staff is for one evil rude old women to ruin the whole place for me my family and friends after I tell them pilot is amazing there staff is amazing but I will never return she is a nasty old lady I could not believe half the stuff she had while I...
Read moreAround 3 am there was a lady and she told me just wait 10 minutes and i will get your order , after 10 minutes she told me again to wait 10 more minutes , after waiting for roughly 40 minutes i came out of the subway , she was chatting with another girl and laughing but she didn’t take my order because she told me i m cleaning but she clearly laughing with other staff, i will never go again at this location she is very rude and she doesn’t respect customers time she doesn’t wanna make my order and she just...
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