Kausita Restaurant — Restaurant in Woodland Park

I recently decided to try this new restaurant that offers Peruvian chicken, as my husband was eager to sample their new menu item. We placed an order for a whole chicken with rice and salad, along with ceviche and fries. When I went to pick up our order, I noticed another customer dining in who had ordered a quarter chicken.

Upon returning home and opening the box, I discovered that we had been given three chicken breasts and one thigh, instead of the expected two breasts and two thighs for a whole chicken. To make matters worse, the thigh was strategically placed over one of the breasts, making it appear at first glance that we had received the correct portions. It wasn't until I removed the thigh that I realized the discrepancy.

I immediately called the restaurant to inform them of the mistake, and the response I received was disappointing. The staff member apologized and mentioned that they had run out of the correct portions and simply provided what was available. This felt like a deliberate attempt to mislead us. Furthermore, when I mentioned that another customer had received a thigh quarter, the staff member admitted that he had requested it, so they gave him the thigh from our whole chicken order.

This was particularly frustrating because our family specifically enjoys the balance of two breasts and two thighs. We were really looking forward to this meal, and the uneven portions left some of us unsatisfied. Given this experience, we have decided not to order from this restaurant again. The lack of communication and consideration for our order, coupled with the apparent's attempt to cover up their shortage by giving our thigh to another customer was unacceptable. also, the chicken...

Went last weekend for lunch with my daughter, we saw the menu outside todays special $15 Ordered our lunch and told her I want the special that’s on the board outside. The server says to me, that was yesterday’s special the price is $2.50 more. I said no problem we will take two please. The service was horrible. I had to get up three times, once to ask for a straw, the second to ask for ketchup and the third to ask for our to go containers and our check. I looked at the check, and saw an additional charge for Servicio. I asked her what was this charge for, and she said that was her tip. I told her I don’t have a problem tipping you, but before you add it to the check, you should check with your customer and addition to this you have a tip jar at the register. I asked her how much did she Tip herself ? She said 18%. I said do me a favor, Add that on your register I’d like to have it on my Register receipt. Come to find out she gave herself a 25% tip. I don’t have a problem tipping, my son is in the service industry,. But when you deceive the customer and add an additional tip to the bill, For a party of two, I think that’s very sneaky. I will never go back to this restaurant. Not to mention, the food was not all that. Also there was only one other couple in the restaurant . I could see if it was extremely busy for the type of...

I placed an order of the phone & asked the lady to please put little to no noodles in my chicken soup. When I got my order a lot was spilled over. It had way more noodles than anything else. The vegetables were straight out of a can. The chicken were like diced chicken breast or tenderloin breast?? The flavor was not horrible but definitely not what I expected nor asked for. The Papa a la Huacaina is bootleg as heck...