Starbucks — Restaurant in Woodridge

FAIL! Let’s start by removing 75% of the ONE star rating. 8 minutes from the time I ordered until I arrived at the window, and then about another 4 minutes of my time wasted by the astonishingly belligerent attendant! While holding my beverage at her eye height she obnoxiously asked me “do you need a straw?” To which I replied “do I?” Unable to see the lid and not knowing if Starbucks had changed their lids to something new or not, I couldn’t possibly provide an accurate answer, hence the query on my part. I did know that years ago, Starbucks had changed their cold drinks lids to a sort of sippy cup style which allows consumers to drink from the lid as if it were a hot beverage but again, I hadn’t been to a Starbucks in years…

This “do you need a straw?” back and forth went on for about five volleys before Queen Bee decided to hand over my beverage which had pretty much gone warm in her hand. The main reason I hadn’t been to a Starbucks in quite some time as I feel they’ve taken the same idea as McDonald’s and less sold food but more owned real estate, and of course in a despicable move like that, quality falls through the floor. Right! Lesson learned, your highness, I’ll NEVER be back and YOU’RE my new reason why! When I say that I’ll never be back to this place, I mean that if I’m driving by and I see it’s ON FIRE, I’ll keep on driving. There’s enough strife and nonsense happening in America right now, the last thing I need is to have a row with some uppity barista over a lid I can’t see and could therefore NEVER accurately answer her...

This is hands down THE WORST Starbucks store to go to. This is the only store that makes EVERY drink you get incorrectly. I know because the drinks are AMAZING at ANY OTHER store but this one. Been a local for 6 years now. Employees are extremely young and unprofessional. They have the attitude like they think I should be grateful for getting whatever half effort drink/ concoction they came up with after spending $8 + per drink. I buy for my family which is $30+ every time I come. But I’m NEVER coming to this location and going to urge family and friends not to come here until they make the necessary changes at management or the employees because this is not how you conduct business I feel bad for the ownership that these employees will run this place to the ground unless you guys don’t get some quality control people over here to RETRAIN THE EMPLOYEES. I would know a thing or 2 about conducting business I’m a regional manager and I employee 200 people in northern Illinois....

This is my go to Starbucks because it’s within walking distance. I’ve been here a handful of times and it’s always been good. However, this morning it was a mess. I ordered an impossible sandwich and a decaf latte. They gave me a bacon egg sandwich (I’m a vegetarian so I couldn’t just keep it and eat it) so I had to go back through the drive through. They were apologetic and got me a new sandwich right away, so no big deal there. My biggest issue is that my latte was definitely not decaf. I struggle with anxiety and caffeine makes me feel ill and gives me panic attacks. I’ll have to drown myself with CBD oil just to get through the day. So now my whole day is ruined just because of my morning coffee. Giving someone normal coffee instead of decaf is really something they should be more careful about bc in some cases it’s more than...