Dunkin' — Restaurant in Woodstown

I went there last Sunday and the two kids that worked there: a young boy curly hair wearing a “Navy” sweatshirt and the girl were really rude to me. The boy saw me and kept eating his food by the drive through. I walked away to see if I could order on the computer and cousknt he shows up, not relaxing that he didn’t run me off and is shocked to see me. He says under his breathe “back again” and when I go to pay he’s so confused it takes him 40 seconds to make change! I really don’t understand why he or the girl think it’s ok to treat anyone that way especially a paying customer.

Update: 4/13/23 I met the new owner and he’s charming. He said anytime there’s a problem alert the manager on duty 6-2pm. I told him I will, I am glad that I came back so that we could resolve this issue. Ps he gave me...

Edit (2024) I don’t know what has changed the food and service has improved 10fold. I am happy. The staff has become efficient, courteous, and pleasant. My orders are correct. I stop here regularly now before heading to work or dropping the kids off to carpool!

Original post: Ok is it me or since the new management has taken over, I feel as though it is declining. The first time I went, after new management I ordered a sweet tea, they gave me coffee with liquid cane. Eww gross. However every time I go and order a sweet tea. They miss the sweet part. Sometimes I’m handed the wrong order. I don’t get. I understand humans we make mistakes, food industry is a tough customer services job. However, after multiple tries of going to this location. I think I’ll pass and venture to...

Very rude customer service! The girl that takes the orders and the girl at the window shouldn't be working there treating people like that oh and the manager condones their behavior. I seen it with my own eyes. It's very unacceptable and very unprofessional. I haven't ever had a problem at any other Dunkin' Donuts I've been to but this one! I don't see this location getting any real good business any while longer if they don't get a new staff with nice attitudes. They don't have to ever worry about me coming back there again! They won't get my money! Do yourself a favor save your money and time and go to another...