Cinnabon — Restaurant in Worth Township

Cinnabon itself is delicious and amazing. However, this location in Chicago Ridge Mall is probably one of the worst you could choose to go to, I finally stopped after the most recent experience where the adult behind the counter tried to hide near the back of the stall while on his phone attempting to waiting until customers went away until a line formed instead. If this had been a teen I probably wouldn't be bothered let alone take the time to write a review because often teens are new to the working experience so it's no big deal to wait a moment or recognize that maybe they feel overwhelmed but to have a full grown adult man try to hide because he's talking to someone on his cell, and gives no indication that it is any kind of urgent call he's taking or understandable situation like that but just doesn't want to be bothered to come to the register,...

I work at the mall and I usually buy a box of Cinnabon for my kids but yesterday I got home and my kids told me they taste bitter and weird so I checked them and they were burnt! So Today June 13, 2025 I went and told them what happen and if they could refound me or give a new box since the ones I got a a burn box and to my surprise he said no because I didn't had the receipt. I told him I threw away the receipt and took pictures before throwing them away. He was so rude and said he couldn't refound me and he couldn't give me his managers number because he didn't had it. Than he ends up calling her after lying about having her number and she tells me the same thing to bring the box back in order to get a new one. I THREW IT AWAY CUZ IT WAS BURNT! as you can see in the Pic not worth it! MAKE SURE YOUR CINNABONS ARE NOT BURN...

It smells soooo good when I walk towards the store. I can smell it from kohls, that’s how good the smell can reach you!!! Honestly everyone working are all hard working people. They even recommended so many toppings I can put on my Cinnabon which was very helpful. I don’t know why people love to ruin others business but here I am telling you an honest review. I did see this one review about the Cinnabon being “burnt” from the take home box, but honey that’s brown sugar 😂 I guess people love to embarrass themselves, common sense is a privilege...