Jimmy John's — Restaurant in Worth Township

I places a online order for my child. I ordered via the app. I use the app at least 3 times a week but normally go to another location. I received a call from the young lady and stated that I have to show my Photo ID and credit card! I never received nor experienced that. Before I picked up the food I parked and saw a customer swipe card and not one time did she ask for ID!!! Bias! So when entered store I asked why me? And what if I sent my child. That’s the convenience of the Apple Pay and app. She said we have been hit with fraud! But again, the other customer never was asked! Yes, I’m offended and feel it was bias and not fair. I asked is this a corporate policy she got smart oh no we are franchised. It doesn’t...

Worst Jimmy Johns service!!!! I ordered some 3 ham and cheese skinniest and they refused to put mayo on them for my kids( I offered to pay extra). Then the sandwich maker just throws my sandwiches on the counter. I asked if they can bag them for me and they told me know "Its a self service shop" according to Maggie and Greg. I spend $50 to bag my own stuff. I been going to one in Hyde Park and they are courteous enough to bag my orders and even put mayo without questions. Their customer services sucks big F@$!#ng time and I let them know that. Never going to this...

Horrible customer service. I just left this place trying to pick up a quick sandwich for my husband and holy moly are these people nasty and rude. I think it was the manager who rung me up and he was very short and dismissive when I asked if my sanswich came with hot peppers or can I add mustard. My company usually caters from this place but if I knew they were this rude to walk-in customers I would’ve never orderered from this sad place but never again mark my words. I didn’t even get a to-go bag or anything instead I was pointed to...