Taco Bell — Restaurant in Wylie

Sometimes you come across some folks that really do make a difference. I've been going through some personal things lately, and we can just say that my good days are few and far between. It is difficult for me to focus on most things these days. Including ordering breakfast. For starters, every since my first visit here, I've always been greeted politely by people who seem really happy to be there. A rarity in today's world. So often, the people who serve you breakfast and lunch act like you're bothering them by coming to their restaurant to eat. Not the case at all here. But good customer service isn't what prompted this review. Maybe it is, but it's more. So this morning, match 16th, at about 9:30 am, I pulled in to order breakfast, and my mind drifted off like it does, and I was on autopilot, as I call it. Well, I mistakenly ordered the wrong thing. When I looked at my receipt, I was a bit mortified because the item I ordered, was one I don't really care for, and these days, breakfast and lunch is about all I've got. I wasn't about to make this friendly staff pay the price for my absent mindedness, but I did lament on how I had accidentally ordered incorrectly. The girl at the window was very eager to mske sure I was satisfied nonetheless, and when the mabsger came to the window, I recognized Her. She had helped me out in the past. I was moved tgen also but didn't speak on it, altho I wished I had. This crew has no idea that the simple favor of providing me with an item that I wished that I had ordered, with a smile and no attitude at all, has done for my day. And perhaps it could also be lost on the reader of this review. Put mildly, it made my day. I can only assume that I'm not regarded any differently than anyone else by this staff, so it woukd be a logical assumption to make, that they treat everyone else in this same manner. This manager and her staff are assets to this company and to its brand. I don't know her name, although I wish I did. But thank you for...

So I definitely wouldn't recommend ordering online. It is very misleading. They say you can go inside and skip the line and then on the door the lobby is closed. So I called and was told to sit in the drive through. So now I've been sitting here for over 15mins and my food has been ready for more than that, which means its ice cold. So they said they would remake it, but change your online services if something is broken. And then when I got up to the drive through all of the women in there had a disgusting attitude like I had done something wrong. When they are just too DAM LAZY to have the lobby open at 5pm on a Tuesday. And as I've sat here for 20 mins I see the door is now open and others are allowed their food. UPDATE: Food was not remade. It was cold, sweaty and gross. I will not eat it and have wasted my money. And the girl at the window needs to be FIRED! Your not as cute as you think you are, you still work at taco bell hunny 🙄. DONT RECOMMEND! USE THE ONE IN MURPHY! Also I paid .40 cents for sour cream and im...

This was the filthiest Taco Bell I have ever been to. The floors were covered in crumbs, grease stains, and trash, like no one had bothered to clean in days. There were bugs crawling near the seating area, which is completely unacceptable for a restaurant. I would not be surprised if the health department shut this place down.

The food was just as bad. It was cold, greasy, and sloppily thrown together. The cheese was not even melted, the tacos were soggy, and I have had gas station food that was fresher than this. It was clear that no care was put into making anything remotely edible.

And let me be clear—I eat a lot of Taco Bell. I’ve tried nearly everything on the menu, from Crunchwraps to Cheesy Gordita Crunches to the Breakfast Quesadillas, and I know what this food is supposed to taste like. This location is a disgrace to the brand. Whoever is running this place should be ashamed. This is not just bad service—it is a complete lack of effort. Do not waste your time...