Jimmy John's — Restaurant in Wyoming

Stopped here Weds night 03/30/2022 to get my wife a Bootlegger unwich. They took my order at the counter and handed me my wife’s sandwich. When I got home and she u wrapped it she found a regular sub sandwich that she can’t eat because she has Celiac’s. I called the store right away and spoke with the Mgr. He apologized and said he was putting a $10.00 credit on my wife’s profile that could be accessed with her phone number. I stopped in tonight and explained what happened and they took her phone number and entered it and tell me there is no credit under her name. I asked them to check my number to see if he accidentally used the number that I called in on and nothing there either. So the young lady asked me who I spoke with and I said I never got his name but it was the Mgr that worked Weds night. I asked who was on duty that night and she said well, If you don’t know I’m sure not telling who it was….REALLY? Talk about horrible customer service. I used to use Jimmy John box lunches for my company employee appreciation lunches but will never spend another penny with them. 1. They get my order wrong. 2. They lie to me about placing a credit on my wife’s account. 3. Received extremely rude service from an employee that didn’t care about the customer or trying to resolve the situation. Time to try Jersey Mikes or...

Its January and the snow has taken its toll on the roads, the night before I spent in the local bar drinking more than I should. I awoke the next morning with a alarm set on my phone...every ding and ring echoed through my now apparent hangover. Quickly I flailed my arm around searching for a phone and after making contact with roughly eleven objects (some consisting of Ritz cracker wrappers, a mountain dew bottle, and a nickle back CD that I play loudly in the background when telemarketers call to ward them off) I had found the phone. Dialing an easy to remember 530-5000 I was quickly reached by a hangover specialist whom I believe disguise themselves as sandwich makers. I explained my situation and was given a recommendation... Before I could hang up the phone I heard a knock at the door. Somehow he had managed to travel through time and space to deliver my sandwich. I tipped 3.00, I would have tipped more but there is clearly some voodoo going on with how fast it was delivered and I can't condone that. In my zombie state I started to gnaw on the sub and my head cleared. In ye old times you would visit an apothecary to recieve such a treatment and it would cost you 2 of your chickens. Jimmy johns delivers with no poultry needed. Be smart when you choose a delivery place.

Choose...

Went through the drive thru, and was immediately turned off from the tone of the person working the speaker. We very clearly ordered a #1 with a Dr Pepper and barbecue chips and a slim #5 with barbecue chips and a Coke. It was very clear the person taking our order wasn't paying attention because they asked if we wanted cheese on our slim #4, which we corrected by saying it was a slim #5. The worker did not review the order and told us our total. When we got to the window, there were at least three workers standing there talking to each other and not paying attention to the window. After getting our food, we only received one drink and stayed at the window for our second one. They finally noticed we were still there and just opened the window and stared at us. We asked for our second drink, to which the response was "you didnt order one." At this point we were firm in the fact that we ordered a second drink (which they probably missed because they weren't paying attention while they were taking our order). The worker shoved the drink at us, and we went on our way. The drink they gave us was half full, and the sandwiches barely had anything on them. Very disappointed with this experience, as this location is usually a great...