Gifford's HomeMaine Ice Cream — Restaurant in Yarmouth

I was there today and ordered several Ice cream Cones (1 kiddie, 1 small, 1 Regular and 2 banana splits), they gave me all the ice cream cones and, after they realized their bananas were bad, they offered to make something else for me. I went ahead and decided just to get something simple (2 ice cream cones in place of the banana splits). I asked if they would refund me the difference from the banana split cost and they told me that it actually came to be the same thing! A banana split is $8.50 and a Regular cone is $4.75 which is not the same price! They had charged me for the banana splits before they realized they couldn’t do them, so I assume they just didn’t want to go through the hassle of refunding me. Unacceptable!! Very...

Xania is a rockstar! We stopped by Gifford’s in Yarmouth and were absolutely blown away by the service — especially from Xania! She was incredibly kind, welcoming, and so patient with our energetic little guy, Noah (aka “Nonstop Noah” 😂).

Not only did she serve up some of Maine’s best ice cream with a genuine smile, but she made us feel right at home while doing it. It’s rare to find customer service that stands out like that, and Xania absolutely nailed it. Gifford’s, if you’re reading this — give that girl a raise! She’s a gem and represents your brand like a pro.

Xania, if you’re ever in Richmond, Maine — you’ve got to stop by Morning Moose Coffee. We will take great care of you!

Thanks again for the sweet...

Growing up in Maine, Gifford's used to be my favorite ice cream--especially the moose tracks! However, the ice cream was hard and not very creamy. They still had the classic moose tracks, plus a German chocolate cake special, but the ice cream tasted like something I would buy at the grocery store rather than the homemade ice cream I remembered. Sadly, I probably will find a different ice cream spot to frequent (unless I want one of their blizzard options--I imagine that would be good since it's mixed and will give it the creaminess that's missing from the ice...