Subpar service has had severe impact on this company's reputation. Customer experiences are crucial for building trust and loyalty. Every interaction should reflect a commitment to excellence and professionalism. Addressing shortcomings promptly is essential for maintaining a positive brand image. Continuous improvement should be a priority for any business. Regrettably, many businesses prioritize superficial marketing tactics over genuine service and professionalism. I experienced a disregard for my time when proprietors, while initially interested in my professional services, proved unwilling to engage them pro bono or at a customer-subsidized rate for a charitable event. Their accountability, unfortunately, appears to be selectively applied when challenged, as evidenced by previous reviews.
Updated response..... A single individual created a significant surge in demand? I was the only other customer and also ordered food that day and the way you treated me is the reason i chose to share a review, not because you guys chose a different route. Charging a cover fee to offset the cost of complimentary services only in your behalf is unreasonable; a professional photographers fee of $150 per hour, inclusive of multiple backdrops and equipment, is justifiable, particularly given the potential for photographing 90 attendees. Please do the research and show me that Photographer rate anywhere else.. Accountability is inevitable and embarrassing when ignorance...
   Read moreJuly 23rd was my first time here. I honestly didnât think much of it at first other than itâs another place to get coffee. When you walk in, it feels so homey. The folks that own the location make you feel so welcome, they make you feel like a human being instead of another customer. The coffee selections are amazing. They use high quality ingredients to make you an excellent iced, frozen, or hot coffee of your choice. They even go the extra mile by torching the marshmallows for the sâmores iced coffee. We got the chance to sample some of their breakfast items. The biscuits and gravy were on point. Everything is homemade, which is hard to come by these days. Will definitely be returning to this...
   Read moreThis place was absolutely wonderful, visited today with my boyfriend as we are trying to support more local coffee shops. I had an iced sâmores latte and my boyfriend had the blended cookie coffee. Both were amazing but the blended cookie coffee is out. of. this. world. We also had two breakfast sandwiches and a donut, which were equally as delicious. Kind owners who take pride in what they do. Thank you!
Edit:Visited again and the visit was again, wonderful. Thank you to this family for supplying the town of youngwood,...
   Read more