I haven't ordered Domino's in quite a while, but got the hankering and gave it a shot. I'd seen a carry-out special advertised in the window while walking by and started by picking up the phone and dialing the number listed. I sat there for over 5 minutes listening to a looping pre-recorded message by what sounded like a female monster truck announcer. But no one answered. And the message just looped and looped. Somewhat irritated (ok, enraged) I decided to place an order online, which I hadn't wanted to do because I wasn't sure how to get the carry-out special. Fortunately, I figured it out and found it under specials. Duh.
I ordered a large 1-topping Brooklyn-style pizza (sausage). I had been wanting to try this as thinner crust is not common in these parts and I prefer it. I then ended up entering my credit card info and setting up an account. Why not? Well, It crashed the first time and I had to enter my info all over again. This may have been my web browser (I was placing this from an iMac, not a mobile device like you young whippersnappers). Finally I successfully placed my order and the little tracker popped up (with different themes!) But it just sat there. I went and loaded some stray dishes into the dishwasher and came back and it hadn't moved a bit. It wasn't until I clicked on the link in my email that the true tracker showed up. My pizza was already in QC status! Panic set in and I jumped into my sweet mini-van (ok it's not sweet) and drove the few blocks to the glowing lights on the corner.
Upon entry I was greeted pleasantly by one of the cooks. Soon an attendant assisted me and I was out the door with my pizza (which felt rather light for a large). When I got home and opened it, it looked pretty decent aside from two large air bubbles that were mysteriously devoid of cheese or sauce. When I dug in, it was better than I expected. Much better. I ate the entire thing save one slice. I don't feel too ashamed of that because it turns out that a Brooklyn-style pizza is made from the same amount of dough as a small hand-tossed. So really I just ate a stretched out small pizza, right (sans a slice)? One thing to be wary of is that due to the thinner crust, the grease isn't soaking in and it drips off pretty bad. I found this out the hard way; I'm pretty sure my jogging pants are ruined right now and I need to stop writing and get some Spray N Wash on these bad boys.
In conclusion, it was an educational experience, and now that I've learned the ropes I'm sure it will be a breeze next time. 1) Order online and never, never try to place an order over the phone like a senile old man. 2) Remember that Brooklyn-style is less dough, but much tastier (and also much greasier, so find a plate and eat over it); 3) Remember that the tracker may not work right if you don't access it from the email confirmation.
I heard someone say recently that Domino's is no longer a pizza company but a tech company. I can see why somebody might say that, but the pizza (particularly the Brooklyn-style) is...
Read moreSo Ive spent alot of money at your store seeing as its so close to my home! I'm a businessman so I try to stay professional as possible but there's been a couple times where things were a little unacceptable!! One time they dropped my parm bites but a the gentleman at the counter offered me a 20 ounce cherry coke for the mistake and the wait which as a manager I appreciated!! As the girl who probably dropped them in the 1st place brings them out to me to complete my order I ask is she could bring me the cherry coke that the young man promised me and forgot to bring back up to the counter.... and with the most attitude I've seen from a friend let alone an employee like Did You Pay For That?? knowing this was a mess up she was bringing out at this point and at that moment I could've exploded!! Some how I kept my composure but I havent been disrespected like that in a long time for something that they messed up on. Now the 2nd time I ordered my same Philly sub as usual and they tell me 20 mins, normally its 15 but I know how business can be so I rolled with it... Came in at about 16 mins and they said I had a 4 minute wait on my sub! As I seen the young man put the sub up and not bring it too me nor come up and say anything to me about it! What I realized was that they had just started making it when I walked in the door....unacceptable again and they didnt even inform me when they messed up again! Looks like it was the same girl running the night shift and it seems as your employees are not being taught the right way to make things fast and accurate and being polite to your customer.... who is a regular!!!! Id hate to have to take my money elsewhere for something as simple as people doing what they are paid to do.... Im saying this all as a manger of a restaurant aswell so it would be appreciated if you take this review seriously because when I come in the morning its great but nights are the...
Read moreI feel a review of gratitude is in order tonight as I ponder upon how much I appreciate my experience with Domino's, particularly in this last month. There are aspects of the quality and accessibility they have been to provide myself and family during an unusually difficult time for us. It's these things you don't realize to... well... realize until you do.
I (27F) am a first time mom, whom just bought her first home while simultaneously loosing my brand new car in a auto collision caused by the other party. My husband (28M) must take his car to work everyday as it is necessary with it's distance from home. That leaves me (stressed, grateful and happy mostly) to spend my "workweek" being a full time stay at home mom. I also take care of our 2 large dogs and all other relevant household chores I am able to achieve on any given day. You know, the typical die hard momma trying to do my best.
Being stranded at home with a toddler and 2 dogs when we're on the lower end of our food needs and I unable to get to the grocery store, do not have the necessary items to make an adequate home cooked meal. Now this isn't often but we all have our days. My husband doesn't get home until 9-10 so I've been unable to have anything for to eat ready some nights.... or "would have" if you catch my drift.
When I desperately searched Google for nearby places open still at times most were already closed I realized how bad a* Domino's schedule is!!! I have the option until 2am to have a variety of great food delivered within 20-25 minutes and Ohhhhh the anxiety and stress simply swiped awayyyy by this simple rediscovery. We're all struggling through this pandemic and it's the little things that low you to make sure your kid and your spouse ALWAYS have a hot meal for dinner in your home and Domino's has given me that, Hassel free at the very...
Read more