I can’t recommend any dishes. This is my first time ordering. I didn’t like my food but the reason I gave her the stars the manager was so pleasant and understanding didn’t get upset that I told her that I did give her a bad rating of the jerk eggrolls that I ordered I feel they were undercookedand I also had beef patties which I’m not gonna make a comment on the phone I’m going to order again because I love collard greens and maybe I’ll give me some chicken even though I ordered through DoorDash The Manager is a wonderful nice understanding person. If it wasn’t for her, I wouldn’t came back and said anything but she was very nice when I say nice, nice and apologetic, and that’s what I appreciate the most even though my jerk egg was not right Again, I will order from her again because of her attitude I probably wouldn’t. I hope prosper goes for her because she has a very positive attitude. God bless her and keep them safe while they’re working and bless the food!!!😊🙏 I also will be praying that y’all have a successful business in Jesus name!! just understand I only have the jerk eggrolls so that and the beef patties so I can give a different rating than that but overall they are some beautiful people that work there and I will be trying...
Read moreWaiting for our food was a joke. They take too long; too long to prepare food that should be able to be packed up and ready in 5-10 minutes. The food was good. But not worth the over 25-30 minutes we had to wait. Sincerely. This took longer than if I sat in a restaurant. Like super inefficient.
The chefs were singing, and I can appreciate that they are happy, but to be successful in business you need to focus. Focus on your customers, orders, and preparation of the food.
They need to work on studying when their food production “high times” are. And make extra batches during their high times, because that was too long to wait for something so simple.
Most of the food is pre-made, so it should be easy to anticipate your high flow times and work on that.
Also, on my dinner order for my catfish, they gave me 1 piece of fish….but charged me for the dinner size. Seemed like a rip off.
Food was perfectly cooked and fried, but please tell me you can manage the production of food a bit better than that.
Also, music in the front is too LOUD. It’s quite obnoxious for your customers and brings the professionalism of the business down and probably is affecting work performance. Without your customers, you don’t have a business. Don’t...
Read morepoor service ! beyond rude employees! ordered my food and paid over the phone (meaning they have my complete order keep that in mind ) to be told it will be ready in 30 minutes. i get there and wait almost an hour for my order to never have been started ! upon walking into the restaurant, I was approached by the rude Woman taking orders and sweating over people‘s food , She stated without even asking my name or my order that all I was waiting on was my sides! after waiting about 40 minutes, I then ask how much longer she proceeds to get agitated raising her voice telling me that I changed my order without telling them mind you I paid over the phone when I placed the ORDER i was picking up which was 3 dinners for my parents who came in from out of town!!! WHAT AN EXPERIENCE RIGHT :) She begins to ask me what my sides were and they were listed on the paper she was trying to write on. She puts on a show in front of all the customers trying to humiliate me due to them being over worked under staffed and unprofessional and proceeds to tell me I have to wait days for a refund. she does not want to give me the owners information for me to put in a complaint against her and this is...
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