Luminus Smoothies — Restaurant in Ho Chi Minh City

The smoothies are quite expensive compared to other places where you get plenty of fruit. Last time I purchased a bag of blueberries (1kg) and found at home that I unfortunately was given a bag of blackberries although the receipt said blueberries. Upon approaching them to ask for an exchange they said they can’t because I opened it already. They gave me 40 % discount on next order which was ok. Then a week after they sent me a message saying I took blackberries for already a discounted price so they will only give me 30% discount. Not very professional and given I am stuck with blackberries which I don’t even like and other places would change it for you right away because it was their mistake. Customer service...

Their drinks are quite tasty but not too outstanding. I ordered a smoothie in which there is bee pollen, and asked the order staff specifically to not put bee pollen. My drink came out WITH bee pollen and I asked the waiter to replace it. He used a spoon to scoop out some bee pollen, and returned a messy partially filled smoothie glass. I had to bring it to the counter and asked them to do me another one.

Also, I noticed that they had the policy to encourage no straw, their delivery orders came with plastic straws.

These 2 incidents led me to thinking this place claimed to care about health but didnt care about food safety, and claimed to work for the environment only...

Good selection of smoothies at a fairly reasonable price. I think they make their own yoghurt but I don't eat dairy so haven't tried it. The staff are friendly and the space is clean and comfortable. I think the smoothies could pack a bit more flavour which is why I'm giving 4 stars. For example, there is a choc mint smoothie which is neither chocolatey or minty enough for me. It's better than street smoothies full of sugar, but still not up there with Guanabana in terms of achieving a distinct flavour that is worth...