Eve & Co Hairdressers Brisbane — Attraction in Brisbane City

I have waited some time to post this review in order to give the salon a chance to remedy things. Unfortunately, this has not occurred. In addition to a botched highlights/balayage job, there have been several key issues that have lead to a damaging experience. In chronological order, these are as follows:

When booking my appointment I emphasised that I'll be taking a longer lunch break from work to ensure there's plenty of time for the service. I specifically asked how long a half head highlights will take and blocked out the time that was advised (1.5hrs) accordingly PLUS an additional 30mins just in case so I could get back to work on time. In reality, the appointment ended up taking almost 2.5hrs and I was late for work. This was frustrating as I had clearly communicated that I have to be back at a certain time.

The stylist spent about 20 minutes tempering my expectations in a bizarre manner after simply showing her a photo of the colour I wanted (very simple look to achieve - only a shade lighter than my natural colour). She kept saying things like "I want you to know that if you don't like it, we can change it" and repeatedly emphasised on the point of something going wrong with the colour and allegedly trying to reassure me before the job even started. This was a very strange experience and one that I haven't encountered anywhere else despite having this very regular colour service over many years elsewhere. In hindsight I can now see that the stylist was not confident in her work (despite allegedly working many years) and was almost gearing up for mistakes to happen (which they did). Not only did this put me at unease during the appointment, it contributed to running very late and made me nervous about what will end up with my hair.

When the stylist wasn't apologising in advance for me not liking the colour and second guessing things regarding the technique, she resorted to asking some very personal questions that were outside the scope of the usual friendly small talk one could expect at the hairdressers. I was uncomfortable being asked so many questions about my partner and family situation including personal remarks about "family roles" and I was surprised the stylist did not pick up on my reluctance to engage with the judgemental and nosey comments. I did not get the impression she meant any harm, but it was inappropriate.

The head massage/basin wash was rushed, frantic and a bit painful.

The colour was a shade I was happy with, however, unfortunately, the technique was poor (as she has feared it would be). Despite me emphasising how I wanted a natural look with a subtle transition in coloured sections, I ended up with abrupt patches of bleach to the back of my head and at the front, most visible when hair was brushed back into a ponytail.

I sent through some photos to the salon expressing my disappointment at the results and was offered to come in to fix up the top of my head. The original stylist suggested darkening certain areas to make it look less abrupt. However, this turned out to be a suboptimal technique as a second stylist stepped in and offered a better solution of adding a few more subtle highlights to achieve a better outcome. Thankfully, this was put into effect, but I fear it would have been even worse if the second stylist didn't step in.

I was due to come back to get the patches on the back of my head fixed, but I'm still waiting on the salon to call me with an offer of an appointment. I had to miss the initial booking as I had an urgent work matter, however, I asked the owner of the salon to please let me know when they next have availability for certain days/times. It's been several weeks now and no call or follow up.

Overall, a terrible experience and would not recommend. Clearly the salon has some competent stylists, but it's very hit and miss and I have not received any satisfactory outcome still which speaks poorly of their...

If you have concerns about breakage don’t just mention it to your hairdresser, ensure you make it clear what you feel needs to be done to help prevent further breakage. Unfortunately I thought they’d take the necessary precautions if I mentioned it but after my head massage they only brushed my hair after they put the dye on and at the wash bowl they only brushed once everything was washed off. If they brushed before putting the dye on and when the conditioner was on then there would’ve been less resistance against the brush at the more fragile stages causing less breakage.

Please learn from my mistakes and don’t just assume a hair dresser will automatically do what’s best for your hair/ don’t be scared to advocate for yourself if you feel like they could be doing something that’s better suited to your hair. I realise now I should’ve spoken up when they started doing what they did instead of thinking everything will be fine because they’re hairdressers and of course they know what they’re doing… I’d rather someone potentially be annoyed that I’m critiquing their way of doing things than end up with extra breakage that could’ve been prevented.

I also felt like it was darker than the colour on the photo I was shown which I initially put down to the fact I’m so pale at the minute so I didn’t question it but the more I’ve looked at it the more I’ve realised it’s not that which makes me wonder if it was done purposefully as my hairdresser mentioned at the start of the appointment she could put something on it if it didn’t turn out to be my desired colour and I’m pretty sure she said a toner which I’ve seen on the website would’ve been priced as extra. This is obviously just a theory as there’s no way of knowing for certain this was the case, it could just be that she wasn’t confident that she could achieve the colour she showed me.

Thankfully it’s demi permanent so will fade over time but I got it done so it was fresh for my holiday so it’s a bit frustrating.

Overall though the staff were really pleasant. The only reason I’ve given a 2 instead of a 3 is because for the price I would expect better care...

From the moment I stepped into Eve & Co, I was immersed in the signature Aveda philosophy of holistic beauty and wellbeing. The space itself radiates calm and artistry, with that unmistakable Aveda sensory journey, an atmosphere where every detail has been carefully curated to nurture both guest and environment.

Priscilla, the expert owner, embodies everything an Aveda salon partner should represent. Her presence is warm, grounded, and deeply professional, and her artistry is matched only by her attentive care. She doesn’t simply style hair; she takes you on a ritual of renewal, with a consultation that is both intuitive and precise, ensuring that every service aligns with your lifestyle, energy, and sense of self. What stood out most was Priscilla’s commitment to Aveda’s plant-powered promise. The choice of products reflected a sensitivity not only to performance but also to sustainability, aromas that calm the spirit, textures that transform the hair, and results that were both luminous and enduring.

It is rare to encounter a salon experience where technical mastery, genuine care, and Aveda’s mission of connecting beauty, wellness, and the environment are so seamlessly woven together. At Eve & Co, this balance is second nature. For anyone seeking not just a hair experience, but a moment of reconnection, with self, with nature, and with the artistry of true haircare Eve & Co is a destination of...