Graffit Gallery — Attraction in Varna

We were disappointed. This hotel is the perfect example of "Don't judge a book by its cover". The hotel in itself is probably the most beautiful hotel I've ever seen in my life. To attention to detail towards aesthetic is beyond insane, let alone the fact that every single square inch smells super good. The disappointment comes from many aspects that make the stay really less relaxing and agreeable.

To begin with, there's a sliding door in the bathroom that can only hide one basement at a time. That means that you can't go to the ladies' room while your friend / partner is having a shower, otherwise there will be one of you naked with no door / curtain to hide. Moreover, the bath has no shower head, hence you can't properly clean yourself if you want to have a relaxing bath (we ended up cleaning ourselves with the water tap that's supposed to fill the bath (very unpractical).

The swimming pool is an absolute joke. The photos let you envision a beautiful and large pool with reflexions of the sunset, but in reality the pool is 1.29m deep, and really, really small, let alone the fact that 29°C water is advertised, while it probably is only 24-25. And the funny part (if we can call it like that), is that you have to book an hour for this pool (let's say that it's fine due to COVID). So this is what we did, and booked the pool for an hour. During our stay there (only 5 mins in), a lady came to literally clean the gigantic windows that circle the pool. Let alone the fact that the noise that it makes it annoying, the same lady decided to open these windows. Just as a reminder, this pool is on the 5th floor. In a matter of seconds we became super cold, and asked the lady to close these huge windows omfg. She did not and pretended that it was necessary. Conclusion : You book a pool and someone comes to make this "relaxing" moment everything but relaxing. An absolute and laughable joke.

The rooms are beautiful, large, and have wonderful pieces of furniture. The windows are not well-isolated at all. You can hear the cars and birds and noises from the street at night, which is highly disagreeable considering the fact that you came there to relax and rest in the first place.

The breakfast is EVERYTHING but pleasing. The pancakes are not pancakes, the omelettes are not made the right way, and if I can recommend something : take the scrambled eggs and mix them with the mushrooms (they're surprisingly very, very good and tasty. Now for the negative part, a lady will ask you EVERY SINGLE DAY from which room you're coming. Man, we've paid to be in a 5-star hotel, not in a camp with gestapo. Can't you, at least, remember our faces? It is extremely unpleasing and disagreeable to have someone ask you very day at 7 AM who you are and which room you're in. Especially knowing that you have to fill a paper when you enter the breakfast room.

This, to me, is everything but a 5-star hotel. I'm not used to leaving such reviews, but I think it's necessary for people to adjust their expectations., not in a bad way. This hotel is good, okay-ish. But it's not a 5-star hotel in any way. I would recommend this place anyway, knowing that every other hotel in Varna is...

Nice hotel with friendly helpful staff. Room was spacious and very clean. Bed could have been softer, but that’s personal preference.

Breakfast in the morning was buffet style and had a good selection of different fresh foods.

Room service was limited but had good options and arrived fast, fresh and reasonably priced.

Location of the hotel is right in the centre, most things are on walkable distance and if you need to go further the hotel staff will happily order a taxi that arrives...

We staid in the hotel several times, the design of the hotel and the rooms are really good (different then traditional hotel room, however that's the charm of the hotel, very similar style to Le Meridien brand which stands for Chic, Cultured, and Discovery). Location also perfect, the most important, the service its probably one of the best across all hotels in the city (polite, smiley and fast - all what you...