Save-On-Foods Pharmacy — Attraction in Abbotsford

I've used the Saveon food pharmacy in Maple Ridge for many years, so when we moved out to Abbotsford it was the pharmacy we went to first. So far I've been three time and oh my gosh the difference in the level of service is unbelievable. The staff I have encountered in Abbotsford are so unfriendly it's bordering on rude. Customers go there with all kinds of ailments, they need helpful, kind staff and in each of my experiences I have been left standing at the counter for long periods when no one else was in line, and no staff looked up or acknowledged me, a simple we'll be there in a few mins, sorry for the wait would go along way. I've even had a staff member ignore I was there and clean the counter in front of me for several mins again without any acknowledgement or comment that someone would be with me shortly. A smile, a friendly voice, and a few questions when your a new customer like do you have a health care plan would go a long way. Customer service training is definitely needed for all staff at this pharmacy. We switched back to Maple Ridge and only use this one in...

I would give zero stars if possible. The staff here is horrendous and could not be more disinterested in their job. My wife was promised my daughter's prescription would be filled before close tonight, after it was fixed in this afternoon, and when I got there just before close the only thing I was given was an eye roll, bad attitude and the worst service I have ever experienced. The guy that 'helped' me (and I use that term very loosely) fiddled around with some papers, wasting just enough time to get to 8pm, then told me sorry, we're closed now, can't help you, come back tomorrow. I wouldn't suggest this sorry excuse for a pharmacy to my worst enemies. We'll NEVER be back here...

Gone downhill in the last year. Been getting the exact same prescription there for 5 years from the same Dr. On multiple occasions in the last year they have refused to fill a prescription because the Dr. did not write all of my patient info down. Ie. first initial and last name, not full first name. And no, it wasn't a narcotic just a...