SEPHORA

140 KINGSTON RD E SPC K5A, Ajax, ON L1Z 1G1, Canada
3.8(281)
Closed
Save
spot

Info

Entertainment
Relaxation
Accessibility
logoLearn more insights from Wanderboat AI.
Phone
+1 289-275-0115
Website
sephora.com
Open hoursSee all hours
Sun10 AM - 6 PMClosed

Posts

Suzette ChambersSuzette Chambers
Review for Sephora Ajax I purchased a Sephora blush palette from this location back in July, but when I finally opened it to use, I discovered it was completely broken. When I brought it back to the store, I was told about the 30-day return policy, which I completely understand. However, I asked to speak with the manager to see if there could be an exception. The manager advised me to call Customer Care, saying they could help. When I called Customer Care, they told me they cannot assist with in-store purchases and that this issue could only be handled by the store. This left me completely stuck — was the manager misinformed, or was Customer Care wrong? Either way, I was given incomplete information and no resolution. To make matters worse, the manager was a bit dismissive, which made the situation feel even more frustrating. At this point, I’ve decided I will only order my products online in the future, since the in-store experience felt disorganized and unhelpful. I wanted to share this feedback in the hope that Sephora Ajax improves its communication and ensures both staff and Customer Care give consistent, accurate information to customers.
Nick ANick A
My first time shopping at Sephora for my daughter and my wife a wonderful lady named Rolanda was able to answer every question I had. Rolanda knew all the products she new what was popular and what was not. Rolanda had a lot of good advice and reasons why those were the selection That would be most suitable for my needs. Definitely will only be shopping at that Sephora, even though they opened a new one down the road, the staff was all friendly, but Rolanda made it exceptionally pleasant with the knowledge And the experience. She definitely should be recognized by the corporation as a shining star.
Msi PMsi P
Walked in thinking I could just grab what I needed, turns out they changed the colour codes and I had no idea. Ask one of the staff who happened to be busy, but was able to give me some quick guidance till she could return to help. With her guidance I was able to find my colour so shout out to that! Almost walked out w fair-sand. Also helped pick out a couple lipsticks from the Sephora collection…I’m obsessed with the photo tubes, it’s a great product at a great price. She was insightful, kind, and genuinely wanted to help. I can’t remember her name, but 10/10 gold stars.
See more posts
See more posts

Reviews of SEPHORA

3.8(281)
avatar
1.0
1y

Visited this location with my daughter our purchase was over $350.00. At the cashier I told her I would like to use some of my points for the free sample gifts. I took the Biossance package for 300 points and Kosas which I thought was lipgloss but turned out to be eyebrow gel for 100 points. The cashier put everything in my bag and we left the store. Got home and at night was putting away our purchase only to realize the Kosas box was empty. Of course very disappointed I figured I would...

   Read more
avatar
1.0
1y

Went to the Ajax Sephora to purchase makeup products(end to end full set).First when we walked to the store,I found all staff looking at us.But were busy chatting amongst them and no one approached to ask if we need help. A staff (Kushi) finally approached after we asked the billing section for help- probably a new staff.She was helping well until a senior staff (Natasha) barged in asking what is happening out of no where removed make up on a wrong side that i kept to compare with other...

   Read more
avatar
5.0
1y

I recently had the pleasure of visiting Sephora and I cannot rave enough about the outstanding service I received from Skyler. From the moment I walked in, Skyler made me feel welcomed and comfortable, creating a truly enjoyable shopping experience.

With his extensive knowledge and expertise, Skyler assisted me in purchasing foundation, concealer, and other makeup products. He patiently listened to my needs and preferences, providing me with personalized recommendations that perfectly...

   Read more
Page 1 of 7
Previous
Next

Things to do nearby

Candlelight Markham: Tribute to Adele
Candlelight Markham: Tribute to Adele
Sun, Nov 23 • 6:30 PM
170 Enterprise Boulevard, Markham, L6G 0E6
View details
West Lynde SNAP: Have Your Say Week
West Lynde SNAP: Have Your Say Week
Thu, Nov 20 • 9:30 AM
405 Dundas Street West, Whitby, ON L1N 6A1
View details
RENEW Toronto 2025
RENEW Toronto 2025
Fri, Nov 21 • 6:00 PM
300 Water Street, Whitby, ON L1N 9B6
View details

Nearby restaurants

IL FORNELLO, Ajax

IL FORNELLO, Ajax

4.3

(1.1K)

$$

Closed
Click for details
The Keg Steakhouse + Bar - Ajax

The Keg Steakhouse + Bar - Ajax

4.5

(1.4K)

$$$

Closed
Click for details
Kunafa's Ajax

Kunafa's Ajax

4.7

(885)

Closed
Click for details
Makimono Japanese Restaurant

Makimono Japanese Restaurant

4.3

(1.1K)

$$

Closed
Click for details
Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
logo
boat

Get the App

Get the most of Wanderboat by installing our new mobile app

Continue to site
Wanderboat Cover

We use cookies

We use cookies to ensure you get the best experience on our website. For more information on how we use cookies, please see our cookie policy.

By clicking "Accept", you agree to our use of cookies.

Learn more