My husband and I were so excited for this experience. We went to purchase tickets and the woman spoke so fast that I hardly understood what she said and my husband who’s English is not his first language did not understand a word at all. We were also charged for parking and the gates were open. We had the map and walked around very confused and right away felt out of place. We walked into the Discovery Room which was on the map and it was empty. A staff member then walked in and rudely said “can I help you?.” We said we were following the map and she ushered us out and again very rudely said that the room was for students and slammed the door behind us. We were really taken aback We then went into the minerals room and there were staff setting up for something. They did not acknowledge us at all. We felt so unwelcome, like we were doing something wrong… We were so confused. We left in under an hour and paid over $50.00. We didn’t even bother with the underground mine experience. My father was a miner and it would have been nice to see, but this was all to disheartening. I wouldn’t recommend this place if you don’t have any kids. This whole experience was just horrible.