St. Clair Shores Shopping Center — Attraction in Lakeshore

I just visited Dollarama on Amy Croft the other evening, and I left quite troubled. Although the employees are always working so very hard there, an unexpected and unsatisfactory situation arose that there was no need for. After I went through the entire store once, I did so a second time looking for someone to aid me in my search for an item I had purchased at another Dollarama the previous day. ( I am quite aware that all Dollaramas do not carry the same items all the time.) Much to my dismay, there was not one single Dollarama employee on the floor to provide any customer service for anyone. And, unfortunately, although the girl at the register was kind, she was also very busy and therefore could not help. Noticing my distress and discomfort with back pain, it had to take a customer to ask me whether she could help assist me, but I felt uncomfortable accepting help from someone that did not work at the store. Needless to say, I left empty handed and nearly in tears due to pain. My issue here is with the unavailability of even just one employee that could have helped me. IF one person had been present on the floor the whole outcome would have been different and you would have had a happy customer with the knowledge that she had been worth the time to try and help. In addition, the order that my husband and I wished to purchase was well over $100.00 in total, that which your store lost. I did hear someone yell out that you only stocked what could be seen on the shelves, although I have found that even when workers say that they do not believe they have such an item, from my own experience.....the best approach is to to actually go along with the customer to see. I am fully aware that Covid has impacted everything and everyone these days, but it is still no excuse for scheduling that does not allow for a single employee to be present on the floor at all times, in case such a situation arises and for just common courtesy. Anyone could need help, and this time it was me. I would appreciate a call regarding this situation so I can at least make a few tried and true suggestions from years of customer service. And in doing so, a similiar situation might be avoided with another customer one day. I cannot leave my number here but you can find it another way and I would be more than happy to chat with you. Respectfully...

My daughter and I decided to go and visit The Cheese Bar and we had an absolute blast! We had some great wine and cheese that Jocelyn suggested and it tasted great! Also, thank you to Sarah (the owner) for the free reusable shopping bag (if you spend $30,00 and over) and the birthday cake!! If you want to have a great time and try some great wine and cheese and olives with grapes, with some great friends, then that is the...

Area is being developed and new stores however I find everything to be a bit expensive in that area and they did a poor job with the entrance and exists into the plaza

Entering and exiting the plaza is poorly designed and the traffic lights and horrible with bad timing you can find yourself sitting at a red light for a long time for...