The Boardwalk Magnetic Hill — Attraction in Moncton

On July 20th (afternoon) - My mother, father, and myself went with 3 of my nieces to check the price of Butterfly World. Upon leaving an entire board of wood flew up and my mother fell face first into the gravel next to the boardwalk and cut both knees pretty badly. I took the entire board - many of which were rotten with rusty nails - up to the payment area and told the girl "we have a problem. My mom fell and this board entirely came off." To which she was NICE AND POLITE but also replied "Yeah. We've been having some issues with it."

There was also noticably other boards partially up as well. I emailed that night and today is July 27th and no response. I tried emailing today in the early afternoon and the email bounced back with an error so I'm unsure if they've blocked me or what but if that's the response that managment has then maybe a call from my lawyer for negligence will make them listen.

Unreal and a shame because although it's very rundown there.. last summer I enjoyed the butterflies but I'm so glad we decided to leave and go home instead after how pathetic this place has become. She's still a week later sore and no response at all thus far in entirely neglectful and pure negligence considering the worker acknowledged having issues with it.

It's VERY SIMPLE. Spend a couple grand (if that) from the overpriced fees you charge and replace the rotten wood otherwise someone else is going...

Came in a fairly large group, around 15 people in total. The park was pretty much empty with the exceptions being other small families. We went for water bumpers and there was no other people in line for it. We were told that we would have to wait a bit as there were people about to go cart that were there a little before us. Fine with us, we were okay with waiting. 20-30 minutes later they were done, we were still waiting. as that group left, we expected to be the ones to go next on our activity. however, another family arrives for go carting and they immediately start to set them up. a family member of mine complains that we have been waiting for a long time and that we shouldn’t be waiting for others to have to go even though we were lined up way before them. their responses were that go carts have priority over everything else, and if people were going to be lining up for go carts, then they would always have to focus before anyone else. Absolutely ridiculous, the fact that they had the audacity to admit that they would ignore us if others were to...

A local daycare had planned a wonderful day at Butterfly world to be turned down at the door because the “ big groups kill butterflies” . Even though the daycare had called weeks before planning this day and there wasn’t an issue at all. I can tell you, I’ve been to Butterfly World before and it was packed in there, so I’m not really sure the difference, unless the owner was upset that some of the kids got in free because they were under three. The other kids were charged 3$ but again at the door, the owner decided to up the price to 5$. The owner also doesn’t like butterfly world complaints as he phone the local daycare very upset that the situation was posted on Facebook. Honestly, after destroying a bunch of 3-4 years spirit, I have absolutely not desire to ever go to Butterfly World, or even recommend it to anyone. It’s butterfly World for kids?? I mean it’s in the middle of the Board Walk that’s family oriented?? So I wouldn’t even bother going there if you have small children, they may kill the...