Highly disappointed in my first time experience at the spa. First off, I called to book a dermaplaning facial and while on the phone she seemed distracted and busy. Fine. I specifically asked if we can go in the mineral pool with this type of facial and they said not to get my face wet. Ok great. Showed up for my appointment, had a "consultation"-- asking me what type of skin I have, asked if she can do extractions on my face, ect. I was so excited for my dermaplaning facial because...

I recently spent two days at Temple Gardens with my wife and adult daughter. It was a pleasant enough stay until the second day when my daughter booked a massage. After her massage, I could see immediately that her experience was not good.

She told me that her "masseuse" reeked of body odour. I can just imagine how that must have felt in the closed confines of a massage room. Furthermore, she described his "massage" to be more like stroking. She found this both creepy and annoying. She...

We did not have a very good experience at all the most recent time we went.

I called and asked to book a massage, the lady on the phone asked what kind and I stated we needed two massages with an RMT. When we got there I confirmed that we were seeing RMT's and she said yes. After that she handed us forms to fill out even though we have been before and you usually don't have to refill all that information as a repeat client.

We had come early to use the pool before our massages and we had...