I came here to sell a couple of gift cards and one of them wasn't able to be verified. Which was totally fine until I checked the balance of the card myself and found a remaining balance of $30. When the lady at the counter originally called to verify the funds she attempted twice to verify the same balance without any luck. I checked the balance online and by phone and came to the conclusion that a mistake was made. When I went back to the store to rectify the mistake that was made, the lady at the counter refused to even attempt verifying again. I don't think that my request to try one more time was unreasonable. The store was empty, there were no lineups. The lady said that without a receipt for the card she would not help me. They are not very reasonable here and I would recommend finding a different buyer for your...
Read moreI want to take some time and thank a wonderful lady named Karen who helped me and my girlfriend in a tight spot this week she was completely understanding and willing to work with us and showed complete professionalism and compassion she is a wonderful employee would definitely recommend this loan service to anyone who needs help...... the process was quick and painless and took no time at all altogether being a new customer here we were in and out in 30 mins being our first time....... the Halloween decorations were great to look at and enjoyed making small talk with...
Read moreAli was wonderful; I called in to inquire about whether or not they purchase gift cards (I had a Chapters/Indigo card I was looking to sell), and he was quick and helpful with letting me know what I would need in order to sell it.
Once I got there, he made the process really simple, and was speedy to boot! Ali answered all of my questions and provided some top-notch customer service; as someone working in the industry, I was thoroughly impressed.
Good location, plenty of parking, clean store, and wonderful workers; keep up the great work,...
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