Impressive selection of items at very good prices. Love the store, and stop in at least 3 or 4 times monthly. Customer service is lacking, however. Purchased an item and brought it to my home 70 km away. Tried it out, really liked it, wanted a few more so I immediately called to enquire to inventory and to ask to set 3 additional items aside for pickup, even mentioned EXACTLY where the item was. Was told that, because the item wasn't in the computer, it wasn't in the store, even though I JUST bought the item there. Said screw it, called the next day and was told the same by a different person. Luckily, a friend was not far from the store so she stopped in and picked the 3 items up for me, and asked if I wanted the remaining 3 or 4 additional items available on the shelf. If you are too busy to check for stock items I get it,...
Read moreKW surplus in Stratford is smaller than the one in Kitchener but packed with treasures. Nice drive from Guelph 40 min drive and it didn't disappoint . My son and I had come away with an arm load of a variety of things. My big purchase was several purchases of the item " Active Tube " the Original product for $ 3.00 for the bike and several for my wife , what a great price. And as I said several other items that had made the trip worth while. Staff happily greeted you with a good morning and on check out have yourself a good day. For us it was a good way to go somewhere different and it didn't disappoint. Job well done Stratford KW...
Read moreAlways a voyage of discovery at KW Surplus. You never know what you will find. Or if you are looking for something in particular, they probably have one.
Household tip: one of the small plastic ammo boxes makes the perfect container for your collection of AA, AAA, C and D cells, plus button batteries, with enough room for a battery tester.
Think outside the box when shopping at KW Surplus. And enjoy the newly paved, pothole-free parking lot.
A frequent, and very enjoyable, shopping experience. And kudos to Kayla the...
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