TechSource Canada — Attraction in Toronto

DO NOT COME HERE!!

My laptop had a hinge issue, and I went here to get it fixed. This laptop is heavy, and I couldn’t close the lid because of the issue, so I had to carry it all the way from home. I gave it to them for repair.

When I came back to pick it up, the Asian guy who was fixing my laptop told me there was a crack on the backside and that it couldn’t be fixed. I said I brought it in in tip-top condition, but he kept talking with absolutely zero responsibility for his mistake.

Then I spoke to another employee, an Indian guy, and he literally admitted he dropped my laptop before it was fixed. When I said it wasn’t my responsibility that it was cracked, he disregarded it and tried to claim the inside was already cracked.

They took zero responsibility for their mistake. When I got home, I saw the bottom part of my laptop was opened and completely misaligned, and the padding in the hinge area was completely ripped apart.

I paid $90 for this, and I’m a kid.

Please do not come here for...

Thank you for your reply.

I’m writing this from another account because I can’t reply to your response on my original review.

I never dropped my laptop. When I brought it in, the only issue was the hinge, and I carried it carefully. The technician who accepted it didn’t mention any existing damage. I even told them the lid couldn’t close.

When I picked it up after the repair, the back cover was cracked, the padding had been ripped off and poorly re-glued, and the bottom panel wasn’t screwed in properly. When I asked about the damage, the staff refused to take any responsibility for it. If the service was 30$ I wouldn’t even complain

But For a $90 service, I expected much better workmanship and accountability. Instead, I was left with additional damage (back part cracked, screen padding ripped,poorly screwed in the back,misaligned back cover) and no support from the shop. I would strongly advise others to think twice before bringing their...

Horrible store never buy expensive things here (Tvs, Laptops) or anything over $20 for that matter. Bought a laptop refurbished for $200 then the guy wanted me to pay extra because it was missing a component. I knew the laptop would be old but not 7 + years old considering its qualities: i5, 4 Gb ram Win 7 etc. But with further research after buying laptop it turns out it was manufactured in 2009 and it cant even connect to bluetooth because it doesnt have it. Even my 5 year old laptop can connect to bluetooth and they dont show the model # on their flyers so you wont know before hand what you are really buying. I even had to exchange something once here because it wasnt functional, they dont do returns. My advice stick to big stores which actually have warranties over 1 month and dont sell you that old stuff...