Thank you for the fantastic chocolate and also understanding of my situation by staying on the phone with me until someone found my lost merchandise (Camomilla bags and Venchi chocolate). I truly wish that Napoli 😫 airport information and security had better customer service like you. Napoli security and information will not help and return my merchandise to me even though I have done all the requirements that I was told to do.
Thank you for having a positive, helpful and friendly attitudes. You made such a great impression.
Hopefully Napoli airport security and information can follow your example in great costumer service one day because I would really like to have my Camomilla merchandise and Venchi chocolate...
Read moreOur server, Anna was amazing and friendly, and helped us make really great decisions. The ice cream or gelato as they call it. Here was incredible and tasty. I got the pistachio and hazelnut flavors. Definitely don’t miss the cone dipped in chocolate with nuts. We had it at the airport, but it did not disappoint! We were at the Naples international airport. We also bought a ton of chocolate because it looked amazing and our friend recommended it! The chocolate that they put on top like a little discovered, it was...
Read moreFantastic ice cream and super service performed by a smiling and sweet personel. We were in a hurry to catch a plane, but didn’t want to miss the chance to get a taste of the delicious looking sweets and ice cream. I am SO HAPPY we endured extra stress catching the plane, because the Ice cream? -was a great compensation for the extra stress. Do not cheat your self for this treat. Especially the Crema cotta tickled the...
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