ACT CITY HAMAMATSU — Attraction in Hamamatsu

An Excellent Stay with Stunning Views

I had a wonderful experience at Okura Act City Hotel Hamamatsu. The location is incredibly convenient—right next to Hamamatsu Station, which made traveling around super easy. The room was spacious, clean, and offered a breathtaking view of the city and Mount Fuji on a clear day.

The staff were warm, courteous, and always ready to help, even with limited English. I appreciated the attention to detail and the calm, upscale atmosphere throughout the hotel. Breakfast was delicious, with a good mix of Japanese and Western options.

If you're visiting Hamamatsu, whether for business or leisure, I highly recommend this hotel for its comfort, convenience, and hospitality. Would...

They don't want people using the observation floor, lol.

It's almost impossible to find. Despite many signs and maps around, none of them mention the observation floor (I can also read Japanese). So I went to the info desk, but no one was there! Lastly, I checked their website, and it mentions every feature of the place EXCEPT the observation floor!

It seems like they just want it to be a hidden amenity for hotel guests and don't want tourists overcrowding it and the elevators. The other reviews say they even rose the price from 500 yen to 1,000 for non-hotel guests!

The building itself is nice with a few public...

I used in the ACT City Hamamatsu hotel a larger, 35 square meter room, which was comfy and well equipped, with fine green tee, truly overwhelming view and acceptable aircon-noise, that needs running as windows are not to open. Reasonably fast lifts bring guests even to the 37th level. Breakfast was for a 4 star hotel pretty good and in the lobby a marvellous white Yamaha piano stresses that Hamamatsu is also the headquarter of Yamaha, not just Suzuki. The way too thin, low quality toilet paper was the only weakness, but this not a new experience, even is 5 stars hotels occured to me in...