L'Occitane en Provence @ Bangsar Shopping Complex — Attraction in Kuala Lumpur

I was browsing along the shops for a last minute gift and was greeted and assisted by Ida here. She was very helpful to suggest products and to get me to try different scents - helping me to narrow down my options to a double item gift which was very nicely packed in a box and gift wrapped with a flower too. She was really very good in engaging and connecting with customers that I’d come back here to get gifts and I’m now very sold on the brand too. Lovely quality products & service from Ida who’s knowledgeable , engaging, warm, friendly and very helpful. Thank you for a...

We usually pass by the loccitane outlet but never really interested as we didnt see the need. However, my wife had some need for the new amande collection and we were served by Eka.

Eka was very thorough and supportive while also being friendly and not pushy. We appreciated her kind gestures as she offered to test some of the testers on my wife's skin. My wife ended up buying a set of the amande oil with the scrub.

I think great customer service goes a long way and my wife said she looked forward to coming again for other...

Attentive staff & patiently explain products without pressure to purchase. I wanted to replenish my cherry blossom EDT, ended with another new EDT 😆. Tempted to try their skincare but was afraid of reactions. The staff explained carefully, lets us test & then provide some samples with guidance on how to use. I also had problems getting my EDT restocked because other outlets were out of stock, she even shared how to get through official website to ensure I don't lose my points vs if buy fr Lazada. Overall 👍🏻 keep up...