Hi, I would like to bring up an issue during my shopping experience on the 19th of January 2025, around 12PM. I was browsing through the bag section at AEONâs mall (Shah Alam Jalan Akuatik) and wanted to make a purchase of a backpack at the womanâs section. Thereâs a lady staff in charge who keeps on being on her phone. Appare sheâs the one in charge of the bag sections (for Swiss Polo ones, lots of backpacks on display there). When I approached her asking for the bag Iâm interested in she is still on a phone call and only ended it when I asked to see the in-stock one for the display product I am seeing. She showed a very dismissive attitude as if I was asking for a very weird service from her while she was supposed to be attending the section. She said âtiada stock punya, hari ini kita jual semua display. Yang jaga sini semua sudah berhenti. Store pun kunci hari ini. Check saja semua okay boleh bayar.â which I find very weird? LOCKED STORE? Astonishing. I donât know youâd lock your storage room when customers have the rights to have the staff check for other existing stocks instead of the displayed ones. She insisted I just check the display bag and proceed with payment, her hand still on her phone. I made payment and when I returned to retrieve the bag she is STILL TALKING ON HER PHONE and wordlessly took the receipt from my hand for her keeping and not even a reply to my âThanksâ. I was rushing and not in the mood to ruin my day but I believe AEON should not let such unprofessional attitude remain among staff because I have been to other outlets in other states and they treat customers nicely without being bound by their phones, god knows what is so important than working. I hope my complaint gets the attention...
   Read moreAeon Mall Shah Alam is a modern shopping complex located in the city of Shah Alam, Selangor, Malaysia. The mall offers a variety of shopping, dining, and entertainment options, making it a popular destination for locals and tourists alike.
One of the mall's biggest advantages is its size. With over 1.3 million square feet of retail space, Aeon Mall Shah Alam boasts an extensive range of shops and boutiques, including international brands such as Uniqlo, H&M, and Nike, as well as local favorites like Padini and F.O.S. Shoppers can find everything from fashion and accessories to electronics and home goods, making it easy to tick off everything on their shopping list.
The mall's dining options are also impressive, with a wide variety of restaurants and cafes catering to all tastes and budgets. There are plenty of fast-food outlets for a quick bite, but there are also upscale restaurants for those looking for a more refined dining experience. Some popular eateries include The Chicken Rice Shop, Tony Roma's, and The Coffee Bean & Tea Leaf.
In addition to shopping and dining, Aeon Mall Shah Alam also offers a range of entertainment options. For families with children, there is a large indoor playground and a cinema complex showing the latest blockbuster movies. There is also an ice skating rink, perfect for a fun-filled day out with friends.
Overall, Aeon Mall Shah Alam is an excellent shopping and entertainment destination, offering a wide range of options to suit all needs and budgets. The mall is well-maintained and clean, with helpful staff and ample parking facilities. Whether you are a local resident or a tourist visiting Shah Alam, Aeon Mall Shah Alam is definitely...
   Read moreAEON Mall Shah Alam is a great spot for a family outing, with plenty of options for shopping, dining, and daily essentials. The mall isnât huge but has everything you need to spend a comfortable few hours. Thereâs a nice selection of stores, from fashion and home essentials to groceries, making it convenient for families.
One of the mallâs best features is its new shaded parking area, which uses solar panels as the roof. This provides shaded parking, which is perfect on hot days, and also supports sustainable energy, which is a nice initiative. The parking area is spacious, so finding a spot is easy and convenient.
The facilities inside the mall are well-maintained, with wide walkways and plenty of seating areas. The toilets are large and have enough cubicles, which helps reduce waiting times, even during busy hours. They are clean and spacious, making it comfortable for families with children or elderly members.
One thing to note is that AEON Mall Shah Alam doesnât have a cinema. However, if youâre looking to catch a movie, there are cinemas nearby, such as TGV at Central i-City and TSR Cinemax at IRDKL Mall Shah Alam. Both are just a short drive away, so you can easily head there after shopping.
The mallâs location is also convenient, especially for students and faculty, as itâs close to Management and Science University (MSU). Overall, AEON Mall Shah Alam is a sufficient and enjoyable place for a family day out, offering good amenities, easy parking, and a family-friendly atmosphere. While it may not have every entertainment option, itâs a reliable and comfortable spot for...
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