Winclub Casino — Attraction in Jalisco

This review is about the restaurant in the casino. My husband and I come to PV twice per year and usually visit the casino for his sports betting. During our visit in November of 2022, we decided to give the casino restaurant a try, and we were pleasantly surprised. My husband had the burger and fries, and I had the shrimp cheviche and the aguachile with specialty micheladas, which were amazing. Fast forward to this week and our decision to go back, and what a DISSAPOINTMENT. He had the burger, which was ok, but they had forgotten the bacon, no big deal. I went for the aguachile, which was literally inedible, contained cooked shrimp, and was literally swimming in a bowl of blended chiles. The first bite set my mouth on fire so badly that I could not taste my food as everything went completely numb. I know what you are thinking "this lady isn't used to hot and spicey food" but that is definitely not the case, I eat all kinds of peppers and spicy foods so I am not a stanger to hot hot hot but this was so unbearable that I couldn't eat it. It was the type of hot that stops you from tasting anything. it just leaves you with an uncomfortable feeling you wish would go away. It literally numbed the interior and exterior of my mouth, and I could not taste anything. A true and utter disappointment. Even when I asked the waiter for a plate so I could fish out the shrimp to scrape off the chili sauce to attempt to eat, he didn't clue in that something was wrong. Also, the micheladas were a disappointment. The first time they were so delicious but not this time. I was looking forward to the return experience, but what a disappointment. I do not...

This Place is a Waste of time and Money! I truly don’t recommend anyone going here! I lost $40,0000 yesterday and just to prove a point I went today and They Block the Slots that your winning on And Call it a 3rd Party Issue! I was only up like $5000 pesos I went to another section where it gave me $6000 pesos on one Bonus! Then it froze me out locking my Card from playing I Even Called the Security over to check and he leaned over and said that they were Watching me and it seemed funny my card wasn’t working! I walked over to Management and complained She told me just to go to another Machine they had no control over the 3rd Party Machines! Just to prove a point I took my $15,000 card and Played on the Houses Machines and Never won another Game just to prove a Point lost the $15,000 in front of Management! Just told them I was never going back and Letting the World know to Stay Away From WINCLUB Casino...

Smoking!!! There is no air exchange or even exhausting of air so the cigarette smoke fills the entire casino (including the non smoking area) so much so that the air is so blue you can't see through the smoke to see the other end of the small casino. Your eyes, nose and throat burn so much after a short stay. The music is played extremely loud at all times on speakers that were designed for basic Public Address and not music. It is so loud you have to yell to your partner to speak with them. Then when they run the so-called bingo the woman speaking is even louder. The slots are basic, somewhat outdated. The casino requires you to load a players card with funds to play the machines, no big deal, however they charge a fee (tax) to load funds then again charge a fee (tax) to withdraw funds. This is a casino commission and not a tax by the...