A really comfortable, clean, calm, and very well located place to stay. The property is really large and has a lot of cabins, lodges, powered sites, and u powered sites. The communal facilities are also in abundance and pretty large in size as well. The best part was that rules around the area are enforced and followed, which makes this place safer and cleaner. The staff here are really nice, friendly, and super helpful. The additional facilities here include a Hot Tub/Pool, Large playground for kids, fun bikes for rental, and a theatre room. Free shuttle to Queenstown downtown is a huge attraction plus. Below is the detailed review:
Rooms: We stayed in a Ratta Lodge self contained unit. Was super cozy and comfortable. A soft and comfortable queen sized bed, a mini fridge, microwave, TV, cutlery, a dining table and chair for two people, as well as a single seater couch. Their porch also had two wooden chairs to relax. There is a heater in room, while the bed has an electric blanket. Everything worked fine and the stay was comfortable.
Bathroom: The en-suite bathroom was super cramped, and the hand basin was very small and difficult to even wash hands without spilling water on the floor. However the bathroom is so small that a floor towel covers both the sink as well as the shower. The shower is small and pressure is very low. However, plenty of hot water.
Parking: is available outside each unit, however, we checked in late and our neighbors both had super long vehicles so we needed to park elsewhere which was slightly inconvenient.
Location: The location is really good as it only takes 9 minutes to drive down to the city center. There is a free shuttle to town that runs on a schedule 9 times to and from Queenstown which is very handy.
Staff: Really nice people managing this lodge. Each and every person was friendly and helpful. They make your stay comfortable and easier as much as they can.