We booked the full hour flight to Mt Ruapehu, and the entire experience was an incredible delight! Our pilot, Emily, was fabulous in every possible way - an expert pilot, extremely knowledgeable, helpful, considerate, kind and professional. We loved every moment of the experience, from meeting Emily at the dock to waving goodbye.
The weather was perfect, which helped of course, but Emily ensured excellent views of everything we wanted to see and gave us advance notice of each course change and photo angle.
Having walked the Tongariro Crossing the day before, the experience of seeing the mountains from above was the perfect finale.
Huge thanks to Emily.
Best Wishes -...
Read moreHuge Huge Thanks to Taupo Floatplane, from Backyard Tours Turangi Tongariro, Firstly to Neil for the Welcome, Hospitality & Opportunity (at short notice I might add) to fly with such a Young Experience lady "EMILY" who was Exceptional, Professional,&Knowledgeable through out our Majestic Scenic Journey around our Backyard Mountains, Rivers lakes, & Our little Township of Turangi was Priceless. Memories for life. "Highly Recommended Very Worth it" Thank you So so much Team Taupo...
Read moreRepeat booking of same trip as loved first trip. This time disappointed. Ground staff casual, disinterested and unprofessional. Pilot rarely engaged and also disinterested. Only 2 of us on the flight - me and my grandson on his birthday treat. Views still stunning but a significant experience investment for me and was disappointed at the professional disengagement of staff other than the young man who supported the pilot on the dock who spoke...
Read more