For starters there isn’t much information about the different ticket types. I advised I wanted to see the cheetahs, pretty self explanatory to me. We’ll get back to that in a second
I’m not a fan of zoos at all, this is title as an outreach for cheetah. I expect them to have a bit more freedom than what I witnessed. Where I’m going into an inclosure, this is a neglected form of a zoo. I understand budget may not allow for better living conditions but those animals look smothered and malnourished. Their fur lacks (lack being an understatement) luster. I’m not pleased but I’m here so I’ll at lease see the cheetahs and go. Back to the ticketing again no information on different ticket types no direction on how to get into it’s very small for this animal cage. So I ask on of the trainer who was wrapping up with a group, the response was very dismissive and off putting as if she had no time to answer a simple question which turned out to be extremely simple My exact question was “how does this work” Clarifying I’d like to get close to the cheetah Dismissively do you have a ticket I felt as if she was expecting an attitude out of me When I’m literally confused and asking a question My exact words “I’m not sure that’s why I’m asking how does it work as I show her the ticket I did have” At this point I’m not sure how any of this goes. She passes me off to I would assume a volunteer who was passing, “Explain to her how this works” In short there is a different ticket you’d ask for to go into the cage vs seeing the cage. That was the short answer that she couldn’t answer. I didn’t like that encounter or the state of the animals so I left and wrote this for anyone who may be...
Read moreMy friend and I visited Cheetah Outreach with our young children, excited to experience the sanctuary. Unfortunately, we arrived just five minutes after a tour had started and were told there may not be any more tours that day. The front desk staff advised us to walk through the facility on our own.
While we understand the need for quiet around wild animals, we were taken aback by how rudely the cheetah handlers interacted with us. Our children, naturally excited, were abruptly shouted at to be quiet—without any prior warning or gentle guidance. It was uncomfortable, but we complied.
When I tried to inquire about paid activities with the cheetahs, I was ignored by multiple staff members. Eventually, as I spoke to one handler, another suddenly shouted at my friend’s 4-year-old daughter to stop running. She had been scared and was reacting to a cheetah that appeared to be stalking her from behind a fence.
The situation escalated when a handler loudly told the little girl that the cheetah might think she was food and could eat her. This was a deeply inappropriate and frightening thing to say to a child, no matter the context. There was no effort to calmly explain safety protocols to us or to create a welcoming environment.
We completely understand the importance of rules in a wildlife setting. But there is a respectful and professional way to communicate those rules—especially to families with children. Screaming at kids and using fear as a tactic is not acceptable.
We were excited to support this facility, but we left feeling upset and unwelcome. Based on this experience, I would not recommend a visit—particularly to families with...
Read more🌟 Cheetah Outreach – A Wildly Amazing Experience! 🌟
Visiting the Cheetah Outreach, in Somerset West was hands-down one of the most unforgettable experiences of my life. I signed up for the animal encounter and the feeding tour, and every moment was packed with awe, education, and pure joy.
The highlight was getting to interact with Zorro, the 9-month-old cheetah cub. Though he was almost the same size as a fully grown cheetah, Zorro has the most soulful eyes and gentle demeanor.
Getting to stroke him was surreal—his sleek fur and calm presence made the moment feel magical. What made it even more special was leerning about his surrogate dog brother, who stood loyally by his side. Hearing about their bond was an eye opener to the dedication, compassion and care that goes into conservation work.
The feeding tour added a whole new layer of insight. The staff were incredibly knowledgeable and passionate, walking us through the animals diets, behaviors, and the challenges they face in the wild. It wasn’t just cheetahs there were servals, jackals and meerkats as well.
A big thank you to the team of volunteers and conservation experts. I left the cheetah outreach with amazing photos and memories, but also with a deeper appreciation for earths majestic creatures and the people working tirelessly to ensure their survival.
🧡 Highly recommend for animal lovers, conservation enthusiasts, or anyone looking to connect with animals in a deep...
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