Eurostars Hotel de La Reconquista — Attraction in Oviedo

First the outstanding part of this hotel - the staff. If you need any help, if you have any problem, they will solve it and go out of their way to do so. All of them. They are amazing.

Next the hotel. There is no question but Reconquista holds a special place in the hearts of every Oviedean citizen.

Witness the passionate reviews elsewhere here, including the 1 star ones, which speak to a kind of a betrayal by the Corporate Eurostars Hotels Group of a sacred place that was entrusted to them, a place that witnessed countless of the city’s weddings, confirmations, engagements, that held Royal Occasions, that boasted visiting celebrities like Nelson Mandela, Woody Allen, Martin Scorsese and the Royalty of Spain and other countries.

Eurostars are “letting it run down” according to people I spoke to (not at the hotel but elsewhere)

It’s hard to disagree. Reconquista is an Historic Institution that has been neglected and allowed to slowly deteriorate so that it resembles a kind of overpriced Nursing Home on the ground floor that sometimes feels like it has been abandoned.

The front is covered entirely in a Construction Screed that makes the lobby feel oppressive - at least it means there’s some work going on in restoration. The Bar is closed. Only Breakfast has retained its old school charm, and again that’s because of the efforts of staff. The Pandemic is well over by now but the place has a dead energy, old world yes, but not loved by those faceless Executives who don’t care, leaving the poor staff to try their best to manage this huge edifice.

The best thing to say about it really is that it should be rescued immediately by the Paradores and brought back to life in its full, historic,old school glory with the competency and artistry that only the Paradores can...

We spent 17 days and traveled to 6 different cities in Spain and this was the hotel I was most looking forward to but I must say, I was disappointed with the level of service. While I would recommend the hotel based solely on the historical and cultural significance, I would not recommend it based on the accommodations or service. We had mentioned in our reservation that we were celebrating our honeymoon/1 year anniversary and there was no mention of it at all at check in or during our stay. We had requested a king room but our room had two separate beds right next to each other and they were not comfortable at all. The shower was very sensitive and difficult to get the right temperature. We could hear the people in next room as though we were in the same room. The carpets are old and dirty.

We went to breakfast each morning because it is advertised on the website as free. I asked the server the first morning and he confirmed it was free. However, when we checked out, we had to pay almost 40 euros for breakfast each day because we did not book it with our reservation. This would have been nice to know at check-in, not check-out. I asked the receptionist what time breakfast was when we checked in because I was under the impression that it was free and she did not mention that it was not included in our reservation. And, to be clear, we would have had to pay a higher rate for the room in order for breakfast to be included, thus, it is not free, but instead is pre-paid. The staff was not unfriendly but given the level of hotel, I would have expected better service. As I mentioned, I would recommend this hotel only for the historical and cultural significance. The service and rooms were a great...

I read that some of the previous recommendations have not been that good, but for us this was a great hotel. The staff is very helpful and polite, and showed us different places to visit including a good restaurant (which we actually tried). There is a big parking garage with several spots. We knew we had to pay for the parking so we were already aware of that. 23 EUR pr day. Some will say this is expensive, but we would rather have the car parked safely than on the street and far away. The location is very good. Super close to everything. A nice park close by, and all the stores and restaurants within 7 minutes walking. Even a supermarket just on the other side of hotel for easy snacks and supplements. The staff helped us with our luggage to the room. We got an upgrade and got the room with a balcony. A really great room. We had good indoor environment, as we understood the A/C is centrally controlled, so it does work Yes, the hotel is old, but my opinion is that the staff tries to take the best care of it as possible. I also read some said they had bad shower pressure, well in our room the pressure was excellent and very strong! I would say it’s an old but antique hotel,...