Oh my god, where do I even begin? If youâre okay with roaches as roommates, then maybe this place will suit you. On our very first night, we were greeted by two roaches in our room. Naturally, we went to the reception to request a different room, hoping to salvage the stay. Unfortunately, we were met with indifference. The receptionist told us, rather nonchalantly, that the hotel was fully booked and there were no other rooms available. When I mentioned finding the roaches, the receptionist gave me a blank look and replied, "We sprayed before you arrived," almost as if this should reassure us. Instead, it was a chilling admission that the staff were well aware of the problem but had done little to resolve it.
To make matters worse, this wasn't an isolated incident. Other members of our group also reported finding roaches in their rooms, making it clear that the issue is widespread and persistent. It was incredibly uncomfortable knowing that the management was aware of this infestation and still continued to operate without adequately addressing it.
And if the roach issue werenât enough, let me assure you that there is nothing âluxuriousâ about this establishment, despite its claims. The hotel is a four-story building with no elevator, so be prepared to lug your bags up multiple flights of stairs. To make things worse, itâs situated on a poorly maintained dirt road that floods when it rains, making it nearly impassable on foot. As for the breakfast, calling it "basic" would be generousâitâs little more than a few bland items, leaving much to be desired.
In short, if you value cleanliness, comfort, and basic hygiene, do yourself a favor and look elsewhere. This place falls short on every front, and I wouldnât recommend it to anyone seeking even a minimal level of hospitality. Find a more reputable, hygienic place where your comfort and health are...
   Read moreThe hotel is in a great area, very close to Mlimani City Mall and other shopping areas in Sinza. Also not a long drive from Shekilango which is convenient. We were warmly welcomed at the reception and showed to our room shortly after. The rooms are spacious, well equipped with a tea station, water, mini fridge, etc. We ordered dinner at the hotel, their mtori was excellent as well as their chicken makange which was flavoured quite well. In the morning we had breakfast at the hotel which was good, a variety of local foods. Customer care was excellent as well. They were accommodating to our needs.
The disadvantages were the room we were in, we could hear all external noises coming from the nearby church and club, so much so that you can feel the vibrations of the sounds in the room. It...
   Read morePlease, watch out for the Bellman when you are checking in. He does not know what is available as far as online reservations. He will interrupt and tell you hey we don't accept that here. When he does not know the truth. Have your reservation number handy because he is going to test you. The front girl at the desk she will make sure that you get checked in properly. After all that is said and done, the bellman wanted to assist me upstairs to my room. I flatly told him of course not. You won't touch my bags. And I got somebody else and gave them a...
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