Teleférico en Rosales — Attraction in Madrid

We are not quite sure where it starts and where it stops, so we just drove to casa de campo, stopped at a restaurant just under the cables, and figured out that walking up the hills following the cable car poles will take us to one end. Well, we given up after a while and decided to drive to the Paseo de los Rosales after all. We were pleasantly surprised to find a conveniently placed car park near the Teleferico building. There was a little bit of a queue, While wating in the queue a profesional photographers takes your pictture. You can buy the pictures at the other end. When our cable car arrived, I was pleased to find that you may ask to have your speakers in the cabin in enlish or other languages. The comments during the trip were useful and instructive. The views over the Palacio Real, Madrid, Casa de Campo, the river, the apartment blocks, the private gardens and balconies of some rbanizations, were entertaining. The weather was fantastic, Our teleferico had a quarter of the window open, so we were able to get some good shots of what we've seen. I'll post them very soon. The experience was good for the children as well. At the end en Casa de Campo, there was a good restaurant, with reasonable pricing, Getting out of the building we could have a lovely walk, we found a big playground in a well saded area, with views over the...

Horrible experience. First of all, the cable car was built in 1969 and was not renovated since. The cable car stations are decrepit and look almost abandoned. The cable cars are old and creaky to an extent that half of them are not in use anymore. In fact one broke just before we were going to get on! The facilities are closed and most of them have not been tended to since the 70’s, and have been taped off! What makes it worse is that the waiting time for getting in the cable car is around 1 hour for an 11 minute ride. This is because the system which slows down the cable car dosent work anymore and all cable cars have to be stopped manually. The cable cars have little balance and rock side to side with an odd number of people. Workers pay little regard for safety, they let 5 people get into the 4 people cable car and do not even out the people in the cars, which makes the wait even slower. Prices are OK, 6€ per person for a round trip, but the company should be paying you for wasting your time and risking your life on the rusty cable car! I would avoid, but there is no other way to get up on the hill, unless you fancy an even longer hike. This service should be renovated or closed down...

ATENCION! OJO AL COMPRAR LOS TICKETS!! SERVICIO DE ATENCION AL CLIENTE PESIMO EN LA ESTACION CASA DE CAMPO! Llevo 10 años en Madrid y jamás he tenido quejas de ningun tipo en el maravilloso sistema de trasporte del que en general goza Madrid, hasta que llegué al teleférico. En concreto me quiero referir el servicio que recibí el 1/11/18 a las 17:00 de la estacion casa de Campo. Llegué con mi familia a las 5 pm, una hora antes de cerrar, y después de haber esperado 48 minutos en la linea y sin ningun tipo de información, anuncio etc sobre el pago del servicio, me acerco por casualidad, a la tienda de souvenirs a preguntar dónde podíamos comprar las entradas , ya que conforme estabamos próximos a tomar el funicular no veiamos ninguna información sobre la taquilla de pago. La señora del turno que estaba en la tienda de vez en cuando salía de la tienda con ciertas ansias de terminar el turno, mientras nosotros adelantábamos con lentitud en la línea, creyendo que íbamos a hacer el pago antes de abordar el funicular. La señora no informó a ninguno de la fila que iba a cerrar la caja de compra de tickets 15 minutos antes del cierre oficial, que es a las 18:00. Al darme cuenta de que los tickets se compraban en la tienda, ya estando próximos a abordar el funicular y siendo las 17:48, me acerqué a la tienda a comprar los tickets y la señora se negó rotundamente a escuchar mis ruegos Me parece una verguenza de servicio, al no existir anuncios sobre donde pagar o tener la responsabilidad de que si van a cerrar se le indique a la gente que espera en la linea, que estaban próximos a cerrar y que se DEBE PAGAR EN UNA TIENDA DE SOUVENIRS QUE NO LO INDICA CLARAMENTE, sino un aviso que está casi en la zona de abordar el funicular. Varias personas y sobretodo turistas que los pobres no hablaban español no sabian nada al respecto. UNA TOTAL DEJADEZ en el servicio de atencion y de informacion. Personas como esa señora no deberían prestar servicio al público ademas que deben poner anuncios claros y contundentes en la entrada de la estación con todos los detalles,...