I absolutely love Ware Lido. Been coming here since I was a child. But this afternoon my husband and I, along with our two children arrived and joined the queue, and straight away we were horrified to hear VILE swearing and shouting coming from a large crowd of young gypsy boys! There were also two grown 'women' with them, who jumped qeue and just walked straight in!! These people were clearly quite used to just coming down here and causing absolute MAYHEM and getting away with it!! Because all the poor people who work there are obviously far too scared to confront them or kick them out!! But as a result of them being there, it completely destroyed the experience for every single other person who was there!! And 'THEN' at the end of the swimming session, when the staff asked everyone to get out of the pool because it was closing time, these people stayed in the pool, refusing to leave! And were shouting more disgusting abuse at all the lifeguards who simply weren't equipped to handle that kind of situation!! Upon speaking to many of the other people who were visiting the Lido that day, I gather this is a pretty regular occurrence with the gypsies!! So my question is WHY does your facility allow these people in at ALL?? We will certainly NEVER be coming back until you sort this problem out and guarantee that these people will be permanently banned!! If you fail to do, then you're probably going to end up losing ALL your good and decent customers!! Because I can tell you right now, NOBODY in their right 'mind' would bring their small children to your pool, knowing that there's the potential for a scene like that to kick off again!! I don't even have words for it!! Just absolutely DISGUSTING!!!