The Brewery Tap — Restaurant in East Hertfordshire

Been visiting for almost a decade now, on the occasion. Sad to see it has fallen off, long gone are the days of customers accepting miserable staff and unapproachability in hospitality, sadly we have experienced both collectively across our last two visits. Long gone are the days of people ‘splashing cash’ at pubs and restaurant, custom should not be taken for granted and we certainly won’t be choosing to spend our hard earned money somewhere if the ambience is directly related to which staff are working, unfortunately the case here.

My patners ale, was substandard and undrinkable, when questioning this was told ‘well no one else has complained’ unbeknown to us this was the acting manager at the time, which we found, quite frankly laughable. We didn’t even finish our drinks, very...

Very rude barmaid (blonde haired one)! Came in yesterday with my friend and waited at the bar to the side, could see she was busy with some other customers at the front but no acknowledgement from her what so ever or 'be with you in a minute' and then proceeded to come over and served a man (think a regular as she seemed to know him) who had come to the bar after we had been waiting for 5 mins who even told her to serve us before him but she proceeded to serve him. I was quite shocked, I have never received this kind of service in a pub/bar so we left. We went to Jacobeys where we were greeted by pleasant and accommodating friendly staff. I will never go back to Tap Bar after...

Several decades since visiting the Brewery Tap due to moving away. Dropped in on a Sunday afternoon for drinks only and had a very pleasant experience. Great atmosphere, and despite the staff being young, they were attentive without being intrusive. A balance where many establishments fail. So, credit to management and staff; you've cracked it! We may live in Bedfordshire but will in future detour on our return from family in Hoddesdon. Thanks for...