It's always refreshing to hear about exceptional service, and it sounds like Russell Collins Estate Agency truly stands out from the rest! As someone who has rented multiple houses in London over the past decade, I've had my fair share of experiences with estate agencies, and it's clear that Russell Collins has exceeded your expectations in every way.
From the helpfulness and professionalism of Paula, Dean, and the team to the care and kindness they've shown to my partner and I, it's clear that Russell Collins values their clients and goes above and beyond to provide excellent service. And even after we moved on from renting and bought your own flat, they've continued to impress with their thorough their and genuine warmth.
It's rare to find an estate agency that consistently provides such exceptional service, and it's clear that Russell Collins is a cut above the rest. If you're looking to rent a house in London, it sounds like you can't go wrong with this fantastic agency. So don't hesitate to reach out and experience the same top-notch service that has made such a positive impression on you!
Thank you, Paula, Dean...
Read moreI have only great things to say about our experience with Mandy and Russell Collins and what a delight it was to finally find an estate agent that seemed to care about it's customers and made us feel catered for throughout the whole process. A professionally run Estate Agent who has been fantastic throughout.
Mandy and the team at Russell Collins have been amazing from the moment we first called. Mandy especially has been extremely professional throughout our first home purchase and has always been there for us at every point throughout the process. Mandy has treated us amazingly well throughout what could sometimes be a stressful experience and we feel very lucky to have dealt with Russell Collins.
We have had great communication throughout and always managed to get in contact with Russell Collins whenever we needed. I am very happy to say that I would highly recommend Mandy, Ray and the Team for their great knowledge of the property market along with their fantastic service and attention to...
Read moreWe recently sold our property with Ray at Russell Collins and couldn't have been happier with the efficient and personal service that we received.
The buyer's solicitors were a little tricky to work with but Ray was on hand at every step of the way to answer their many questions and concerns and also to keep us informed and more importantly calm through the process.
While some estate agents seem quite impersonal and also robotic, Ray is very approachable and you feel as if he is a friend that is 100% on your side. We definitely asked him a LOT of questions throughout the process and he was always quick to respond with his thoughts or an answer.
Ray also went above and beyond to help push the sale along and as we were selling remotely (we live abroad) he even collected mail and meter readings for us from the property. It's the small things like that which make Ray and Russell Collins stand out and I would definitely recommend them to anyone wanting to buy or sell in their catchment...
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