Urgent refund request… I received a conditional offer from the University of Sunderland (main campus) in May 2025, with the only condition being to pay a £5,750 deposit. After confirming seat availability through their official representative in Bangladesh, I paid the deposit on June 20.
Just five days later, I received an email stating that the program had been closed and my offer had been withdrawn due to a high volume of applications. The university promised a refund within 6 weeks — but that never happened.
Despite multiple emails to the International Office, Student Casework, Finance, and even involving my aunt (who is in the UK and paid the deposit), no one has properly responded. On August 11 — 7 weeks after my application was withdrawn — I was told that my refund was now approved and I should wait another 6 weeks. So the timeline basically restarted.
It’s now almost 10 weeks since the withdrawal, and I’ve received no refund, no proper communication, and no resolution. Because of this delay, I missed the Fall 2025 intake despite having an offer from other universities. This has caused severe stress and financial problems.
I’m deeply frustrated and request the University of Sunderland to process my refund immediately and respond to my complaints. This situation is unacceptable for any student, especially...
Read moreSincere compliments for PGCE and PGCEits TNE team
An incredibly professional team that deserves the highest commendation for their excellent student services! Special mention for Ms Julie Boyle (TNE Officer) & Ms Angela Palmer (prog admin co-ordinator) who demonstrated empathy, flexibility & genuine concern for students in their email replies and phone call. So thankful to them for reducing the stress of communicating across different time zones and taking prompt action despite their huge volume of calls and emails during this busy time of the year! I am sure that the teaching staff of PGCE (DL) will also be as passionate to support students in the Sept 2023 intake! Congratulations on making Uni of...
Read moreOne of the best University in the north east of England. Beautiful Landscapes and Modern Picturesque and abbey styled Buildings and Infrastructures.
Various Courses and Degrees ranging from Arts and Humanities to Business and Finance School and Management, Engineering Faculties, Hospitality, Hotel and Tourism Management, School of Sports and Recreation, Language and Linguistic Studies, Nursing School etc is being offered. Many international and national students from around the world and within the country come and pursue their courses here.
Overall the Facility, Faculty and Staffs are excellent.
The university is also famous for its Sports and extra circular activities in the North...
Read more