Much smaller than you think. Platforms can get quite crowded when trains get delayed and beware when the sun is shining at full pelt shelter is intermittent. There are more benches outside than in until you reach the ticket barriers. There's a good selection of cafe and bakery outlets like Gregg's, Subway and M&S snacks to keep you fed while you wait. Outside has an astro turf slope to sit on with some shading from small trees. It would be a nice gesture for the town council to provide high backed benches for the elderly / disabled travellers to sit on in this area. I had 4 hrs to wait for my train and my limbs are not as limber as they once were. Toilet facilities adequate. NB no instructions how to operate the taps. This Autistic guide was baffled till l realised it was a push to start mechanism. Arthritic people may find that hard. Staff very helpful on...
Read moreThe modern station design is used for the exterior of this massive one, making it stand out clear as day when looking out. It was also kept very clean when me and a friend went there, walking past the shops upon entry that are a great feature for improving people's services. We were already going to Leeds on our tickets but wanted to buy ones for reaching Glasshoughton from there; the ticket guards were brilliant in selling us those despite the service being from a different city! It is also easy to find your way around the station due to the map and after going through the ticket barriers smoothly, we had to wait mere minutes for one of the frequent services to Leeds that the platform was more than...
Read moreI want to send praise and a big thank you to two wonderful members of the ticket office MAXINE and NICOLA. They went much more than the extra mile for me when i needed to change my booked rail tickets at the last moment last week. My husband had booked 1st class travel to London for my 70th birthday . I needed to change the times and wanted particular seats - these lovely ladies were patient gracious and uncomplaining. They checked so my timescales and carriages for me with a positive outcome. MAXINE and NICOLA we had brilliant journeys both ways thanks to you. This made my birthday celebration so very special . Praise also for the lovely 1st class carriages and staff...
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