Artware — Attraction in Abington Township

Bought a watch in April 2017 after 2 weeks I returned the watch because it kept running slow. She exchanged the battery and 2 weeks later it was running slow again. I returned the watch for a 2nd time and was told that they were going to talk to the representative. I returned today to pick up the watch and was told that it wasn't ready because she had been on vacation for a week. I asked for a credit, refund or a new watch and was told "no" because the watch had been bought discount so it was a final sale. However she told my wife at the time of purchase that if I didn't like the watch that I could exchange it. My family and I have been doing business with this establishment for over 20 years! I think that the handling of this situation is poor custimer service. My receipt was not marked final sale and now I am out of my money and still...

If I could give them a zero, I would. I purchased thousands of dollars worth of product from these people and I bought my friend a necklace in February as a birthday gift. She wore it a week, it broke. They repaired it. She wore it a day, it broke again. So I took it back and they sodered it AGAIN. It broke again. The third time they said they wouldn't charge me and they did. The fourth time I returned to have it fixed, they blew me off like I was garbage and put it in YET AGAIN to be sodered in the same place it keeps breaking. If I would have known they only treat you nice when you spend thousands of dollars on their, apparently, knock off jewelry then I never would have shopped there. Don't shop here if you want to be respected and treated fairly....

My husband bought me a piece of what he thought was gold plated jewelry. No one told him differently. Within 5 days it was tarnished and brown. When I tried to exchange the item the staff was nasty and belittling. I was literally shocked that they refused to stand by their product and told me that since there was brass in the jewelry (a daft not previously shared) I should have sealed it in plastic every night. The fact that it turned BROWN in less than a week was of no...