GameStop — Attraction in Alaska

So have done buisness with this company throughout the years and has never been my most favorite granted. As they tend to be over priced on their used stuff but hey its a buisness so not the worse either. However my latest experience at this location with the sales associate Brendan or Brandon Feb 1st at 4:20 pm AK time has definitely put them at the bottom. This associate had no customer service skills. I stood for 20 min while he looked over a xbox series s that someone was wanting to sale. A lengthy process. Instead of asking me if I had a quick question or anything he could help me with quickly being he had only one customer besides me and was gonna be awhile he ignored me. Yet answered the phone, looked up the caller and answered their questions. Finally after 20 minutes the customer saling the xbox declined since they only offered him 130 for his series S. I was at last asked if I could be helped. I only had a question. 2 seconds for 20 minutes. Then if you call the store you're forced to listen to advertising before giving options. So this place cares not about your time at all or customer service. Very obvious. And will go elsewhere...

Every time I trade anything in here they allways tell me something stupid I'm a gaming sells rep at another store so I do know my stuff, but every single time I come here they find something wrong and the last time did it the girl litterally told me I couldn't trade my item in over a marker mark on the case and then when I told her I just finished beating it she lied to my face and said that the consol knows the game already. I'm done with this place I will shop elsewhere. Let me remind you that my last purchase I was ripped off by 60 bucks because they had to go get the game from somewhere else and I paid for it already but when I get back a different guy looking at my receipt said that I didn't pay for it and told me I'd have to pay again. I'm fuming but it ok ill take my...

Update: For the last 2 years, this Gamestop has been incredible. The employees here are very awesome/professional. They really are good at what they do. After a few visits, they do a really good job of recommending things that I'd be interested in. This is definitely the best Gamestop in Anchorage🙂👍

4 years ago: Horrible service. Called in to see if they had an item in stock. Was told they did and they said they would hold it for me. I told them it would take me an hour to get there, they said no problem. I get there 45 minutes later and I'm told that they just tried to call me and they sold it. What a waste of time and gas. I knew I should have stuck with the other game stops and not attempted to come here. Its always drama here. Stick with Dimond. Avoid this gamestop like...