Worst place ever ! I will never go here again. I needed a replacement furnace igniter for my home unit, my plumber called to set aside a supposedly "OEM replacement". I drove an hour to get there to pick it, went back home and had plumber install the item. It worked for about 5 weeks, and it failed. Plumber came back and opened the unit up only to find out the replacement igniter was broke. I had my receipt, I took it back, and explained the situation to which I was referred to their taped message on the counter "no refunds on electrical components". The item wasn't even the right item! No offer to replace, manager didn't want to listen, I was basically on my own with a broken piece of equipment that shouldn't have even been in my furnace in the first place! Their mistake which I had to pay for AND receive no help what's so ever. I will make sure to NOT recommend going here to anyone who asks! The photo on the left is original and photo on right is replacement. Id like to leave a negative star, but there is no such thing for the way I was treated. I even advised my plumber to call and complain. How about you guys actually research an item before you waste everyone else's time and money. 4 hours on the road, plus fuel, and the cost of the item none of which was compensated or...
Read moreAlways a pleasure to do business with this company. They have always done their best on customer service, and it has shown. This company is a blessing to Amarillo and the surrounding areas. Update: Throughout the Covid pandemic, this company has done their best to continue to provide superior service and expertise to Amarillo and...
Read moreThis is the place to go. Especially if you need plumbing parts nobody else has. I do plenty of work in Amarillo and I quickly found out that I can count on APS. Stephen,who is fairly new to APS is the one I usually go to for assistance. He is quick, knowledgeable and courteous on top of helpful. I highly...
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