Painting with a Twist — Attraction in Arlington

Came here for my grandmother’s birthday celebration with my mom and aunt and unfortunately due to our experience here today, none of us will be returning. I have painted here several times in the past but it is time to find a new painting spot. Our instructor Brenda started with pre drawn pumpkins on her canvas while the rest of the class just started with only 2 pre drawn circles. It started off confusing because we had to follow an instructor’s painting that did not look like the one we had. Brenda also was painting and mixing colors without giving anyone instruction to do so we were all very lost/rushed and eventually the class began painting their very own unique pumpkins. By the end of the class, Brenda was painting without us, giving no instruction, mixing, painting all on her own. Unfortunately, not only did our paintings not match the instructor’s, but my family, as well as other families were commenting that Brenda’s painting looked nothing like what we all signed up to paint. It was obvious multiple steps were skipped in the instruction process and we all just had to make up the steps we thought would get us closer to the actual painting we signed up and paid to paint. After we make it through the painting, they had forgotten that 8 people paid for fairy lights. After politely asking if we could add the lights we paid for in advance, an employee named Natalie came over very upset and asked “so what’s the problem? You guys didn’t PAY for fairy lights”. Okay no problem, we had called and had the reservation rescheduled, so whoever we rescheduled with over the phone may have made a mistake. So we just asked Natalie “okay no problem, can we go ahead and add them?” That’s when she came over with fairy lights for us and another family who hadn’t gotten theirs either, and said “there, is that what you wanted? I’m glad you got what you want.” Completely unprofessional attitude from Natalie as there is absolutely no reason to ever get upset with someone over a simple mistake and 10$ fairy lights. We had planned on coming back to learn under a different instructor but after Natalie’s behavior, my family of 4 as well as the other families felt very awkward and put off by the hostile environment created during our relaxing fall pumpkin painting birthday party celebration.

In the photo, the bottom painting was the instructor’s final product. We were all lost to say the least. If you’ve ever painted here before, the instructors painting is usually identical to the model one or the one posted online when booking. Completely different techniques used in each painting so we all had this striped pumpkin with...

This was our first time coming to this location, I’m a huge fan of the book that this event was for so I definitely couldn’t pass it up, usually I go to the one closer to home however I will definitely go out of my way to come back here! Our painting instructors name was Patrick! This was my wife’s very first time coming to painting with a twist with me, I’ve only been two other times with a friend. My wife and I are very quiet and don’t really like attention so this was absolutely out of our comfort zone, however Patrick was absolutely amazing, he definitely knew exactly how to read the room and the crowed of people. We never felt uncomfortable or anxious during the whole event. I was definitely a lot slower at painting than everyone else,I was actually one of the very last people to walk out of the class almost an hour after it ended! Patrick never once made me feel rushed or like I was a burden taking up his time, he even came over to my painting and gave me tips on different techniques I could do for my little dragon. I’m very thankful the location by me wasn’t doing this piece and I was able to branch out because I absolutely loved this place and the staff. When I walked in the lady checking me in was very nice, there was even another class going on and they looked like they were having a wonderful time too! Such a fun atmosphere! I can’t wait to come back and...

We attended Saturday evening January 15, 2022. Our instructor was a Male this evening and I have to say in all of my times of doing painting with a twist this one was probably the most snarky but I really cannot blame him as there were a few people in the crowd this night over indulging with the “twist part of the evening“ and getting a little bit out of hand and loud. He actually did a pretty good job of handling all of the personalities and making sure everyone left with the painting they were happy with. Everyone had a good time. We attended as a family of four just to get out of the house and have some fun together and we easily accomplished that. I would give five stars but two things, one I could not find an apron to wear that was completely dry so I had to wear one that was damp and it was very cold this evening so that was a little uncomfortable. I appreciate that they are washing the aprons but having one that was damp was still not great. Number two, they don’t have hairdryers like the other locations for people to dry their paintings and I would have...