Staples — Attraction in Auburn

I love this store !! I think this store went through some renovations at some point. I come here all the time, several times a month. A lot of useful services in here.

Let’s start with the layout. It seems like they’ve renovated their interior significantly, and it shows. The entire facility is de-cluttered and it’s very easy to find what you’re looking for.

The staff and customer service is 10/10. Some of the most attentive and friendly staff I have came across. Every time I’m here someone greets me and asks me what they can help me with.

One time I was perusing around the shipping section and a young man came up to me and was asking if there was anything I needed. He saw I had a few things in my hand and offered to bring me one of their push-around baskets. I caved in and he said no problem and came back within a minute and provide me one to me. That’s just one example.

Many other services here as well that I think not a lot of people know about (I sure didn’t). First, they sell tons of shipping material. On top of that, they will package and ship anything you bring, including all the handling and shipping tags.

You can bring Amazon returns here, you just need to make sure you select the general shipping label when selecting what type of return you would like.

They provide printing services of all kinds, pictures, business cards, etc. and anything in between. Additionally they have several industrial printers if you need to print something on papa we every once in a while. You can send files to the Staples printing service email and you can come in and select the file la you sent and print them in store. Super easy to use and straight forward.

They offer all the normal office supply store things, but they also have a nice arts and crafts section, including different types of paints and canvases.

And lastly they have an electronic/gaming section, but it’s...

BEWARE Staples says they offer a “PriceMatch”. I attempted to purchase a printer that with a special marketing gimmick was $99 down from $199. I clearly said to the cashier when I bought the item up that if I could not buy it for $99 I would make my purchase on line thru Amazon for $99. The cashier said. “ Oh, you want the price match” and I said “yes”.

Some other guy shows up and highjacks the transaction, telling me the price I have to pay is $199 or get the Credit Card and they will sell it to me $99. Wow that sales when south fast. Guess the Price Match Policy is bogus. And to boot they kept my Staples Reward Card. I went back to get retrieve my card having gone to the car and ordered the printer on Amazon.

Wish companies would be honest and follow the policies they boldly promote. Will think twice about shopping at Staples in Lewiston...

Staff are always friendly and happy to help. I shop for non-profit organization and unlike other retailers, I've never had a problem or delay having the tax exemption applied to my purchases.

The only exception, is once in awhile I'll have a new person checking me out that simply needs an extra minute to have someone show them how to do apply the tax exemption to the order properly. I'm more than happy to give a new person taking the time to make sure that they are doing it correctly and asking for a second set of eyes. A minute or two waiting while they learn to do it correctly will keep me from having to stand around 10 minutes or more while they try to fix it after attempting...